Overall customer satisfaction grew by 0.4% in the third quarter in the UK. Customer satisfaction with credit cards is up 3% to 79, highest among financial services.
London and Los Angeles-based inAuth snagged a new top executive from Monitise. Lisa Stanton, formerly the President of the Americas for Monitise, will now serve as InAuth CEO.
NY Silicon Alley-based HyprKey launched a free mobile password manager. The mobile app is intended for anyone who uses multiple logins across multiple platforms daily including m-payments.
Among the top six U.S. credit card issuers, the average 30+day delinquency rate is likely to top 2.00% in the fourth quarter, reversing a four year downward trend. The average 30+day delinquency rate was 1.93%, compared to 1.83% in the second quarter, and compared to 2.12% in the year-ago quarter, according to CardData..
Pittsburgh-based GiftCards.com has teamed with CashStar, the digital gifting company preferred by the world’s leading brands. Under the terms of the agreement, GiftCards.com is leveraging the CashStar Exchange solution, which provides real-time access to the CashStar merchant network featuring more than 200 brands.
Fiserv has promoted Marc West as president of its Digital Channels business. In this role, West will oversee strategy, product management and marketing for a range of digital banking solutions, including the flagship Corillian Online banking and Mobiliti mobile banking product sets.
NYC-based Payoneer is now facilitating payouts for merchant suppliers on San Francisco-based Wish, a top mobile social e-commerce application that offers consumers a highly personalized shopping experience. Over the past three years, Wish has quickly grown to host more than tens of millions of users worldwide.
Switzerland-based BPC Banking Open System announced SmartVista has been selected by Innervation Value Added Services, South Africa who is to develop new card business. Innervation has launched a full Third Party Processing Business and BPC’s solution will provide the company with all the capabilities needed to quickly create and launch a wide range of innovative local and international payment products. Innervation will use the new solution to support its customers across the African continent. Using SmartVista Innervation will launch a range of specifically tailored solutions for its clients, including instalment and revolving credit, gift, loyalty and pre-paid payment cards, travel cards and virtual accounts/wallets.
After successfully completing the second phase of a SBRi mCommerce contract, funded by Innovate UK, Voicekey Limited is launching its innovative mobile-point-of-sale solution. The Voicekey mPOS solution has voice identity certificates to increase the security of the mCommerce transactions; barcode displays on the mobile phone in order to provide real-time confirmation of transaction payment and was designed to be inclusive from the outset – allowing secure and easy use by children and vulnerable users.
Santander credit/debit cards will migrate to MULTOS chip card technology for their card products. MULTOS is a smart card operating system based on an open standard governed by the MULTOS Consortium, an open industry forum comprised of more than 20 leaders of the smart card ecosystem. MULTOS is an open, high security, multi-application platform, defining a complete issuing environment. The technology brings operational benefits to card issuers and bureaus, such as more efficient personalization and reduced scripting and key management, compared to competing technologies.
Norway’s first mobile NFC payment service created by Telenor, DNB and SpareBank 1 is using Gemalto’s Allynis Trusted Service Hub. Gemalto’s hub platform for Valyou is a turnkey business service hosted in Gemalto’s certified secure data centers.
MasterCard has kicked-off Priceless Surprises to cardholders paying with their MasterCard with Apple Pay. A new 30 second TV spot features Gwen Stefani who, with the help of a “Surprise launcher,” sends Priceless Surprises to cardholders.