[ihc-hide-content ihc_mb_type=”show” ihc_mb_who=”0″ ihc_mb_template=”1″] Speaking at the U.S. Chamber of Commerce 10th Annual America’s Small Business Summit and Small Business Expo this week, the PCI Security Standards Council (PCI SSC), an open, global forum for the development of payment card security standards, initiated a call for 50 organizations to step forward in a collaborative effort…
TSYS was honored by Visa for superior service quality in issuer processing authorizations. TSYS received two 2013 Visa Service Quality Performance Awards for lowest assured transaction rate and lowest transaction response time. Visa Service Quality Performance Awards were created in 1992 to recognize members and processors for their outstanding operating performance and focus on service quality improvement. Within each tier, members and processors are recognized for exceptional performance in key operation areas directly affecting their customers. TSYS won in tier 1 for multinational high volume companies. The Lowest Transaction Response Time award recognizes issuer processors that build and support brand preference for Visa by performing authorizations quickly.
Advancing branch transformation initiatives to migrate teller transactions to the self-service channel, Elan Financial Services has certified two Diebold, Incorporated technologies on its transaction processing network. The processing and payments services provider approved both Diebold’s Opteva® Branch Performance Series™ in-lobby teller (ILT) terminal and Concierge Video Services™ offerings. The certifications ensure that Diebold’s solutions will run seamlessly within the Elan network, helping to accelerate the solutions’ pace of adoption by financial institutions. These branch transformation certification initiatives are powered by Diebold’s Agilis 3 software, which enables a consistent multi-channel consumer experience and transaction support. Elan delivers ATM processing and payments services, providing transaction processing, terminal driving and monitoring and support services.
PayPal launched PassPort to educate and empower small businesses with free tools to expand their global sales. This provides country-specific guidance on seasonal sales peaks, including holidays and events; cultural customs, taboos and trends; shipping and distribution logistics; currency exchange and fees; and customs procedures and taxes.Becoming a global retailer means looking beyond Valentine’s Day, Mother’s Day and Black Friday as peak selling days and addressing country-specific sales opportunities. Businesses using PassPort will gain insight into the traditions, trends and taboos surrounding Singles Day – the November 11 Chinese holiday that dwarfs Black Friday in ecommerce revenue and is “expected to easily exceed US$10 billion” this year, according to a USDA report. Information on additional top global retail holidays – like Golden Week in Japan and Click Frenzy in Australia – will prepare businesses to expand their sales and reach more potential customers.
Green Dot Corporation has named Joshua Goines General Manager of GoBank, Green Dot’s award-winning, FDIC-insured checking account offering and in this position. Joshua will be responsible for GoBank’s overall strategy and operations. He joins Green Dot from PayPal, where he most recently served as Senior Director, Head of Retail Market Development and played an integral role in overseeing the strategy and execution to grow PayPal’s retail offline business. In this role, Mr. Goines and his team quickly scaled PayPal’s retail acceptance network. He also helped launch and manage a series of key industry partnerships, including Discover Financial Services. Prior to PayPal, Mr. Goines served as Chief Financial Officer of Tempo Payments, Inc., a leading company in the decoupled debit card niche that was named top financial services startup by Fast Company and was acquired by Vantiv. While at Tempo, Mr. Goines developed the strategy for the payment industry’s first SaaS solution that enabled customers to cost-effectively offer co-branded payment cards and which received a CODiE Award for Best Open Source Solution.
Discover Financial Services has announced that Walter H. Morris, Jr. has joined the company’s Board of Directors. Having most recently served as a senior managing director of Brock Capital Group since 2010, he retired from Ernst & Young LLP in 2010 where he was a principal. During his 14-year tenure, he provided consulting and advisory services, including fraud investigations, structured finance and real estate finance, to large financial services clients. Prior to joining Ernst & Young LLP, Mr. Morris held executive leadership positions in corporate and international banking, capital markets, mortgage banking and real estate finance. He has served as president and chief executive officer of a large U.S. mortgage bank and senior vice president of a major commercial bank. In July 2010, Mr. Morris was appointed to serve a four-year term on the Board of the Directors of the Federal Home Loan Banks – Office of Finance and is an Audit Committee member.
Rosetta Stone is currently marketing and selling subscriptions and downloads of its software to consumers from Australia, Brazil, the Netherlands, Poland, South Africa and Thailand via localized online stores powered by Digital River.
First Data and Wipro Ltd (WIT) outsourcing company forged a strategic partnership to develop, implement and test the First Data VisionPLUS and AccessPLUS suite of software solutions. VisionPLUS is a payment processing solution for financial institutions that enables the issuance and processing of credit, debit, commercial and prepaid cards, as well as consumer loans, loyalty and merchant accounts on a single platform. AccessPLUS, offered with VisionPLUS, is a suite of business process management solutions that drives operational staff efficiency in servicing customers and supports portfolio parameter management. Wipro joins the international ecosystem that enables First Data to bring application support services and innovation to clients using the VisionPLUS and AccessPLUS licensed software solutions.
Seamless’ SEQR has nailed Sweden big time in a deal with eight trade organizations representing 4,500 business members. The agreement with Butikerna, an organization for small and middle-sized stores within the retail industry in Sweden, is for a frame agreement with Seamless for the mobile payment solution SEQR.
BlackBerry Limited today announced a new three-year agreement with EnStream LP, a mobile payments joint venture owned by Canadian wireless carriers Bell, Rogers and TELUS, to provide a secure platform that supports transaction services between leading banks and consumers. EnStream will leverage BlackBerry’s proven and reliable infrastructure to enable financial institutions, including Royal Bank of Canada, TD Bank Group, CIBC and Desjardins, and mobile operators to securely provision sensitive payment card credentials into any smartphone capable of near field communication.
Wincor Nixdorf is promoting the new version of its PC/E Direct Marketing software and providing banks with an effective and modern marketing tool to individually address customers on ATMs, self-service terminals or digital signage screens.
Customer-specific campaigns are now also possible thanks to the addition of an interface that allows real-time communication with the bank’s CRM system. The software enables banks and external advertising partners to convey tailored messages to their customers and thus achieve far higher response rates than with traditional forms of promotion like banners or ads. Apart from their own products and services, banks can also advertise offerings from other companies via various output media – with the marketing of the screens being a source of additional income for the banks. In addition, marketing controlling is improved through an extensive range of options for evaluating campaigns.
Expertus cloud based payment services renewed its CSAE 3416 and SSAE 16 type II certifications. These internationally recognized audits ensures that Expertus’ controls related to financial, information and security adhere to accreditation requirements and industry best practices. Expertus understands the ever-increasing compliance burdens facing customers operating online. These accreditations reflect controls that are in place during the aforementioned period of time, and help to shift some of their financial reporting burden from customers to Expertus, allowing customers to use the certification report to satisfy their own auditors.