Square introduced Square Feedback, which prompts customers to send feedback on their experience directly to the business owner through their digital receipt. Sellers can also respond directly to customers, resolve issues one on one, and protect their reputation. Customers who make purchases from a Square seller can choose to receive their receipt via email or text. With the tap of a button, a customer can answer the question “How was your experience?,” give details, and decide whether to start a conversation with the business. Square sellers receive an email alert when a customer leaves a comment and can respond directly via the Square Dashboard to ask follow-up questions and correct mistakes or misunderstandings. Sellers can manage customer feedback in their Square Dashboard and check it from anywhere in real time.
FIS banking and payments technology, consulting and outsourcing solutions, continues to provide companies innovative and robust solutions to mitigate risks across their organizations. In response to increasing regulatory demands to enhance enterprise risk management and regulatory compliance, FIS offers Early Risk Manager to financial institutions. Early Risk Manager is a turnkey, secure, cloud-based, next generation solution specifically tailored for financial institutions with a risk dashboard, pre-populated library of risks, risk scenarios, controls, risk assessment templates, metrics, key risk indicators (KRIs), key performance indicators (KPIs), issue management tools, compliance monitoring and testing, third party risk management and more.
Giesecke & Devrient secure payment products and solutions developed and deployed an EMV solution that allows a debit card to meet Durbin Amendment requirements while supporting bank, merchant and consumer needs. As an active member of the Smart Card Alliance’s EMV Migration Forum (EMF), G&D was an integral force in these discussions. Following the EMF’s recommended solution and leveraging decades of experience in developing highly secure payment products, G&D’s EMV debit card products and services offer the most advanced payment deployment, providing extensive functionality to support all of the latest specifications from the major payment brands. A chip embedded in a card serves to provide a higher level of security when compared to present-day magnetic stripe only cards, protecting cardholder data and information stored on the chip. Unlike static magnetic stripe cards, chip cards contain an operating system and support dynamic authentication. Every transaction requires new values produced by the chip to be delivered. Utilizing chip card technology will be seamless to the customer, though they will now be able to execute EMV transactions using a debit card.
BitPay today announces a Series A funding round of $30M (€22M), led by Index Ventures, with participation from Horizons Ventures, Founders Fund, Felicis Ventures, RRE Ventures, TTV Capital, Sir Richard Branson, and AME Cloud Ventures.
[ihc-hide-content ihc_mb_type=”show” ihc_mb_who=”0″ ihc_mb_template=”1″] Fiserv is helping its clients transition to EMV cards with an integrated, compliant and cost effective path to EMV-enabled debit and credit card issuance. With this unsurpassed experience and expertise Fiserv can guide clients through every step of the migration process “from analyzing their payment card portfolios to optimizing penetration, activation…
JUSP chip-and-pin mPOS solution for smartphones and tablets is teaming with Nokia as the first provider of a chip-and-pin mPOS solution to the Nokia Lumia smartphone. JUSP’s solution also works with Windows-based PCs as well as smartphones and tablets running Windows, iOS and Android making it an all-encompassing mPOS solution for both micro merchants and small- and medium-sized retail outlets. JUSP’s mPOS device and operating system flexibility, along with the chip-and-pin security and the all-inclusive pricing launched recently by JUSP, makes it extremely easy, convenient and secure for retailers of all sizes to charge customers using whatever means they choose. JUSP’s mPOS connects through a computer’s USB or audio jack or any mobile device’s audio jack and, because JUSP is ‘bank agnostic,’ there are no bank accounts to change or any other banking requirements or approvals necessary. With its Windows-based solution, JUSP can connect shop owners data to Microsoft-based back-end accounting systems, billing and Excel spreadsheets.
First Data released its First Data SpendTrend analysis for April 2014 compared to the year ago period, tracking same-store POS data by credit, signature debit, PIN debit, EBT, closed-loop prepaid cards and checks from nearly four million merchant locations serviced by First Data.
JUSP announced it is teaming with Nokia as the first provider of a chip-and-pin mPOS solution to the Nokia Lumia smartphone. JUSP’s solution also works with Windows-based PCs as well as smartphones and tablets running Windows, iOS and Android making it an all-encompassing mPOS solution for both micro merchants and small- and medium-sized retail outlets. JUSP’s mPOS device and operating system flexibility, along with the chip-and-pin security and the all-inclusive pricing launched recently by JUSP, makes it extremely easy, convenient and secure for retailers of all sizes to charge customers using whatever means they choose.
Visa (VS) and MasterCard (MC) debit card activity edged up in the first quarter, as Gross Dollar Volume (GDV) on U.S.-issued debit cards increased 7.0% year-on-year (Y/Y), according to CardData. In the first quarter of 2014 (1Q/2014), VS’ U.S. debit card GDV was up 6.4% Y/Y to $408 billion, while MC’s U.S. debit card GDV increased 9.0% Y/Y in 1Q/2014 to $174 billion. MasterCard debit cards have been growing above 9% Y/Y for the past four quarters.
Digital River Commerce-as-a-Service solutions signed a global payments agreement with Morinda, Inc., a direct-selling company that markets nutritional, health and wellness products. Morinda is using the Digital River World Payments solution to build a localized European payments program that supports online sales of its lifestyle products across Russia, Hungary, Latvia, Lithuania, Poland, Romania and the Czech Republic. The Digital River solution will offer Morinda customers online credit card payments in seven different local currencies. Through Digital River World Payments, Digital River offers online merchants more than 180 international and local payment options, and over 170 transaction and display currencies. In 2013, the company processed more than $30 billion in online transactions.
i2c GM, International, Scott Salmon, will be in Dubai next week addressing the Cards & Payments Middle East conference. With prepaid card usage surging in the Middle East, the topic of prepaid profitability has become a key focus of bank and financial services executives in the region. Mr. Salmon’s session is designed to provide targeted and actionable tips for helping prepaid programs attain profitability quickly. The session is based on a white paper released by i2c called “The New Approach to Managing Prepaid Programs”. Interested parties may obtain a free copy of the paper by downloading it from the i2c website or by visiting the i2c stand in the Cards & Payments Middle East exhibition hall.
ACI Worldwide electronic payment and banking systems’ conferences are preeminent customer events with senior IT and business leaders from leading financial services, processors and retail organizations. This year’s EMEA event, May 13-16 in Lisbon, Portugal, brings together many of the region’s industry thought leaders to hear more about the Disruption Opportunity”how financial experts, retailers, and technology leaders are navigating a disrupted payments landscape, preparing for the future and prospering. Additional sessions will focus on all aspects of the payments industry, including wholesale payments, online banking, merchant acquiring and card issuing, as well as ATM driving, payments fraud, retailer payment processing and mobile. ACI extends thanks to this year’s EMEA sponsors, including: HP, IBM, Integrated Research, Phoenix Interactive, Stratus Technologies, Thales e-Security, XYPRO Technology, Bell ID, Futurex, Polar Moment and Spectrum.