Robert McKinley, Senior Analyst/Editor Robert McKinley is an analyst of the payments industry on a daily basis for 32 years covering payment cards and payment systems from both the business side and the consumer side. McKinley is the retired founder and chief executive of RAM Research, CardWeb and CardTrak. In his prior position, McKinley has participated in more than 10,000 documented news media interviews, testified as an expert witness in two separate $billion+ U.S. anti-trust trials, testified before the U.S. Congress, assisted the GAO with paymentsIMG_2006 (1).jpeg reports, chaired numerous business conferences and provided C-Suite opinion to a multitude of Fortune 500 companies. In retirement, he has continued developing and funding digital media assets as well as contributing payments related analysis/content to a broad list of online publishers, including CardFlash, CardTrak and CardData. McKinley is also a national certified mentor with the non-profit SCORE organization with a focus on assisting Fintech startups.

Lloyds Banking Group Installs NCR ATMs

NCR announced that Lloyds Banking Group selected NCR SelfServ cash dispense and cash deposit ATMs to upgrade over 1,200 ATMs in the U.K. The new solutions replaced legacy ATMs used by Lloyds Bank, Halifax, Bank of Scotland and TSB for more than a decade, improving availability and banking services for consumers. The new ATMs feature bigger screens, voice guidance for visually impaired customers and two-sided thermal receipt printing. This is also the first installation of contactless card readers in ATMs in the U.K.. NCR will modernize Lloyds ATM estate as the solutions have more effective upgrade capabilities and include the latest technology. Over 1,200 NCR SelfServ 22, NCR SelfServ 25 and NCR SelfServ 34 ATMs replaced legacy ATMs that have reliably served Lloyds Banking Group customers for up to 20 years. The deal included NCR installation services and second line maintenance, ensuring longevity.

FICO Announces Latest Fraud Resolution Manager Client

FICO announced First National Bank (FNB) deployed its Fraud Resolution Manager. Designed to communicate with customers when a potentially fraudulent transaction takes place, the FICO application allows FNB to automatically contact a customer through voice calls and interactive SMS when a transaction is flagged as suspicious, usually reaching the customer while they’re still at the point of sale. FNB reports that this has reduced the number of fraudulent transactions per case by 30 percent, for a total savings so far of more than R150 million (approximately USD$14.3 million). FNB is now able to validate genuine transactions, focus on the real fraud and improve customer service. FNB is currently using the FICO Fraud Resolution Manager in its Core Banking Solutions area to protect cheque card and debit card accounts.

NCR Venue Manager set to enhance customer experience at Vector Arena

NCR Corporation has entered into an agreement with Auckland’s Vector Arena to implement an extensive suite of innovative NCR venue management solutions. The new solution at the 12,000-capacity arena will make every customer interaction an exceptional experience. NCR will deploy NCR Venue Manager, an advanced touchscreen POS and back office solution on 70 NCR POS terminals throughout the venue. NCR Venue Manager will provide managers with sales and inventory information to accurately report, analyze and forecast sales, reducing wastage and keeping costs under control. It offers customers exceptional venue experience with reduced queue time and faster delivery of food and beverages. The NCR advanced touchscreen POS terminal was selected because it can withstand Vector Arena’s punishing conditions and deliver faster service.

Pay.On and EVO Payments Partner for SME Solutions

Pay.On and EVO Payments International (EVO) card payment acquirer and payment service provider partnered to provide small to medium merchants an easy interface to a payment solution that has all the advantages of the latest payment technology.EVO combines strong acquiring, processing and consulting skills on its European platform with the proven expertise of its parent company in the SME area. PAY.ON offers comprehensive technology expertise, from an omnichannel and PCI-compliant payment platform, through to the universal interface COPYandPAY, to the integration of country-specific payment methods and highly efficient risk tools and a number of shopping plugins to the payment-specific expansion of shopping systems. EVO and PAY.ON have created a full service offering to meet the needs of these merchants, through EVO’s payment processing platform which offers the acceptance of a variety of cards, giropay and additional payment methods as well as anti-fraud measures.

Skrill Launches Merchant Global Payments Suite

Skrill, announces the launch of its Global Payment Suite for merchants to give transactional businesses access to enhanced credit and debit processing, plus a range of international alternative payment options all rolled into one solution. The Skrill Global Payment Suite enables them to accept payments from customers across the world, in just one, easy integration. Skrill’s Global Payment Suite brings together Skrill Card Processing, Skrill Alternative Payments and the Skrill Digital Wallet into one package. It enables business to accept credit and debit card payments and multiple local payment methods, in 200 different countries and in 12 checkout languages, so that merchants can use the power of the Internet to do business wherever they choose. The Global Payment Suite includes robust security features, supported by Skrill’s team of anti-fraud and security experts to constantly monitor transactions and take action on behalf of customers.

Square Appoints Lead Engineer

Square has hired Alyssa Henry to lead engineering for the company to head up engineering operations for Square’s infrastructure and payments platform. Most recently the Vice President of Amazon Web Services (AWS) Storage Services, Alyssa led services including Amazon S3 and Amazon EBS through hypergrowth, and scaled the teams, software, and businesses. Alyssa was Amazon’s director of software development for ordering, with responsibility for Amazon’s ordering workflow software and databases. Before Amazon, Alyssa spent 12 years at Microsoft working on databases, data access technologies, and internal customer relationship management software in a variety of engineering, program management, and product unit management roles. Alyssa started her career as a developer in the financial services industry.

Bank of America 1Q/14 Results Sees 1Q/14 Net Loss

[ihc-hide-content ihc_mb_type=”show” ihc_mb_who=”0″ ihc_mb_template=”1″] Bank of America reported a net loss of $276 million for 1Q/14, compared to net income of $1.5 billion in the year-ago period. Revenue declined 3% from the 1Q/13 to $22.8 billion. These results include $6.0 billion in litigation expense related to the previously announced settlement with the Federal Housing Finance…

Payment Alliance International Partners with Ventura County Credit Union to Brand ATMs at Select Rite Aid Stores

Payment Alliance International (PAI) retail ATM solutions and Ventura County Credit Union (VCCU) signed an agreement to brand 23 ATMs at California Rite Aid stores. PAI will own and operate the ATMs reflecting VCCU’s branding, giving Ventura County Credit Union members surcharge-free access to cash at these Rite Aid locations beginning late April 2014. PAI operates one of the largest ATM networks in the United States, with ATMs at more than 60,000 retail locations across the country. As part of the network, PAI provides ATM services for approximately 1,500 Rite Aid locations nationwide.

Salin Bank Joins Alliance One ATM Network

Salin Bank partnered Alliance One ATM Network and is now part of a nationwide group offering surcharge-free ATM access to their cardholders. Salin Bank’s 23 ATMs will join more than 850 Indiana-based ATMs within the network. Alliance One is a selective surcharge-free ATM group comprised of financial institutions that have joined together to provide their cardholders access to a nationwide alliance of surcharge free ATMs. Salin Bank’s customers will have the opportunity to avoid the foreign surcharges – usually $3 or more per transaction – that are often assessed when a cardholder uses an ATM owned by another financial institution.

ACI Wordwide Deploys ePay Property Tax Collection

ACI Worldwide electronic payment and banking systems announced Maricopa County (AZ) is utilizing its electronic payment solution to make it convenient for residents to pay their property taxes. ACI’s flexible bill pay technology provides residents the option of paying taxes online via debit card, credit card, electronic check or at POS stations at the County Treasurer’s office. With the County’s delinquent property tax due date approaching (on May 1), residents have a fast, easy and secure way to pay. Bill payments that can be made through ACI’s Official Payments website include the Internal Revenue Service (IRS), 23 state governments, the District of Columbia, more than 3,000 local municipalities and counties across all 50 states, 350 colleges and universities, and 450 utility companies.

Datacard Group Announces Second-Generation Vision Verification Module for Central Card Issuance Programs

Datacard Group announced a second-generation Datacard MX Series Vision Verification Module to automatically ensure proper card stock is loaded prior to card issuance as well as verify printed elements after personalization is complete. This technology complements the numerous checks and balances already in place as the card passes through the personalization process. The enhanced Vision Verification Module utilizes a high-resolution camera installed in the module to capture an image of the card stock in order to locate and verify unique identifiers. Streamlined software increases image processing speed and gives operators the ability to set granular threshold limits to drive accurate downstream personalization activities.

Buffalo Wild Wings Deploys NCR Online Ordering

NCR announced Buffalo Wild Wings implemented its Aloha Online Ordering solution for its 1,000 company-owned and franchised locations in addition to to its existing NCR technology solution. The Aloha Online Ordering enables Buffalo Wild Wings customers to order online and avoid wait times on the phone. Their payment information is securely stored for future orders and they can review their order; increasing order accuracy. All web orders are instantly distributed to the appropriate store and then routed to the kitchen. Buffalo Wild Wings chose NCR for its global footprint, best-in-class solutions, reputation and commitment to the restaurant industry and the ability to work with one vendor as a long-term partner.