Robert McKinley, Senior Analyst/Editor Robert McKinley is an analyst of the payments industry on a daily basis for 32 years covering payment cards and payment systems from both the business side and the consumer side. McKinley is the retired founder and chief executive of RAM Research, CardWeb and CardTrak. In his prior position, McKinley has participated in more than 10,000 documented news media interviews, testified as an expert witness in two separate $billion+ U.S. anti-trust trials, testified before the U.S. Congress, assisted the GAO with paymentsIMG_2006 (1).jpeg reports, chaired numerous business conferences and provided C-Suite opinion to a multitude of Fortune 500 companies. In retirement, he has continued developing and funding digital media assets as well as contributing payments related analysis/content to a broad list of online publishers, including CardFlash, CardTrak and CardData. McKinley is also a national certified mentor with the non-profit SCORE organization with a focus on assisting Fintech startups.

Bangkok Bank Upgrades to Mobiliti Edge

Fiserv, Inc. announced that Bangkok Bank Public Company Limited has upgraded its mobile banking, alerting and payments platform to Mobiliti Edge from Fiserv. With Mobiliti Edge, Bangkok Bank customers will be able to securely access their financial information and conduct transactions via their choice of mobile web and downloadable applications for Android, iPhone, BlackBerry and iPad. As part of the upgrade, the bank has enabled secure on-device activation, allowing users to complete most of their activation process for mobile banking directly from their smartphones, ensuring the service is accessible to the bank’s broad customer base and not only to online banking users. Customers can check balances, review transaction history, locate ATMs and branches, transfer funds, pay people and bills, and top up prepaid accounts in both English and Thai languages.

Pay.On Partners Arvato on Payment Method Management

Pay.On web-based payment infrastructure systems and arvato infoscore have jointly developed active payment method management with dedicated risk protection during the checkout process. This allows retailers to automatically incorporate payment methods that comply with country-specific requirements into their payment pages. The checkout solution also includes direct access to more than 130 international payment methods. It also ensures that only risk-adequate payment methods are dynamically shown to different predefined customer risk groups. An intelligent and adaptive customer rating continuously reduces the risk of payment defaults to a minimum for PSPs and their merchants. The joint venture solution comprises the core areas of expertise of both PAY.ON and arvato infoscore. PAY.ON provides the active payment method solution, including direct access to its global payment network. Incoming cash flows are then rated in terms of risk by arvato infoscore on the basis of the risk management fulfilment solution ‘risk solution services’.

ChannelAdvisor Posts 4Q/13 Revenue Up Massive 30% Y/Y

[ihc-hide-content ihc_mb_type=”show” ihc_mb_who=”0″ ihc_mb_template=”1″] ChannelAdvisor Corporation cloud-based e-commerce solutions posted 4Q/13 financial results, featuring a record total revenue of $20.5 million for a 30% year-over-year increase in core revenue. Full-year 2013 total revenue was $68.0 million with a 29% year-over-year increase in core revenue. This illustrates that retailers are partnering with ChannelAdvisor as their strategic…


Since 2008, the top five general purpose credit card issuers in the U.S. have logged more than $1 trillion in aggregate annual credit card payments volume. While actual credit card debt or revolving balances took a beating after the Lehman-inspired credit meltdown of late 2008, credit card usage has consistently been growing. Since 2009, credit card charge volume has skyrocketed by 32.5%. During 2013, credit card volume jumped 8.3% compared to 2012. RAM Research predicts credit card volume will likely gain at least 9% this year over 2013.

Agent Member Card Programs – 2013 Performance Results

One of the best ways for card issuing credit unions and other financial institutions to augment their organic/branch card sales growth is to offer agent member card programs to other, usually smaller, financial institutions. The sponsoring organization provides the card expertise and management and all card member services (“3 C’s”) while the agent institution generates new applicant/card accounts. Agents are often selected and offered varying rewards based upon size, number of member households served, number of branches, geographic territory served, and card sales technology they have available at their branches, and thus resources for new card growth potential. The greater potential for growth, the greater fee income that is usually offered.

Ukash Announces Latest Distribution Partnership

Ukash global cash payments provider announced a new partnership in Poland, working with PayUp mobile top-up, financial and payment services through convenient retail outlets. This partnership permits cash consumers to purchase Ukash from PayUp’s 5,000+ locations across Poland in order to shop, pay and play online. Ukash is a secure payment method which enables consumers to spend cash online by exchanging notes and coins for a voucher in convenience outlets such as shops, petrol stations and kiosks. Ukash is accepted across many online sectors, including retail, gift cards, dating and gaming, and can be used to pay at thousands of websites worldwide.

RoamPay mPOS Tracker Studies Merchant POS Priorities

mPOS Tracker research highlights mPOS continues to expand internationally, particularly in emerging markets; is the number one priority for merchants ranking even higher than security; and receipts have the potential to become an important marketing channel for merchants. Conclusions show for the first time, mPOS and mobile solutions are viewed by merchants as their number one key priority. Also mPOS merchants have had their silver bullet all along. Sales artifacts were once thought of as only a required part of the transaction, but have now become important communication “canvases” to be used by merchants as important channels to the customer. And mPOS land grab focused on bringing customers to merchants. Amazon’s acquisition of GoPago could ignite SMB mPOS by handing small merchants not only a POS solution but one that supports its Pay with Amazon plug in, allowing them to serve 230 million+ consumers right from the start.

Jack Henry Announces Latest Processing Client

Jack Henry & Associates is a leading provider of technology solutions and payment processing services primarily for the financial services industry. Its Symitar division announced that $140 million, Pennsylvania-based New Cumberland Federal Credit Union has selected Episys as its in-house core processing solution. The FCU management team participated in the evaluation of core systems and both in-house and outsourced operating environments and decided on the Symitar core system; a contemporary eServices solution for home and mobile banking; superior and consistent customer service; and a solid, reputable, financially stable company. After detailed system demonstrations, multiple existing customer site visits, and numerous existing customer reference calls the entire management team unanimously elected to partner with Symitar and install Episys in-house.

ICP Group, Payworks Ink mPOS agreement

ICP Group POS specialists partnered payworks to provide mPOS services to its clients. ICP operates more than 120.000 POS terminals in 7 European countries and serves merchants such as Aldi Nord, Burger King and BVG-Berliner Verkehrsbetriebe. Under the agreement, payworks will support ICP in launching an own payment acceptance solution, enabling small- and medium-sized enterprises (SMEs) to take card payments with their smartphone. Merchants will use a mobile application together with a Chip & PIN device to accept card payments. They can view their historic transactions on their mobile device as well as on a separate, web-based merchant dashboard. In addition to the mPOS solution for SMEs, ICP will use payworks’ mobile POS SDKs and APIs to enable their existing customer base of retailers and merchant service providers to easily integrate both Card Present and Card Not Present functionality into their customized applications.

First Data and TMG Deploy Quick EMV Implementation

First Data and The Members Group (TMG) are now offering an expedited EMV implementation to qualifying TMG clients. First Data is a global leader in payments processing and electronic commerce solutions. TMG, a leading payments processor, provides innovative, end-to-end payment solutions and proprietary, web-based card servicing and reporting tools to credit unions and community banks. First Data has qualified with both Visa and MasterCard to offer an expedited EMV credit card issuance program to financial institutions. The streamlined program, using standardized processes, supports TMG’s brand promise of “making life easier” for its clients by enabling them to launch their EMV programs quickly, efficiently and with reduced complexity. First Data has completed the steps necessary to offer the expedited EMV implementation process to qualifying financial institutions.

Weve Partnering With MasterCard

Weve is partnering with MasterCard, to accelerate the development of the UK’s most comprehensive contactless mobile payments system. The partnership will provide consumers with a fast, safe and convenient way to pay via their mobile phones at point of purchase and receive the offers they love. The partnership will allow consumers to take the next step in the contactless journey by tapping their mobile phone to make a payment.