The Western Union Company (WU) a leader in global payment services, significantly expanded into China’s banking channel, paving the way for international direct-to-bank remittances into China from 23 countries while also expanding its international Account-Based Money Transfer service. Western Union customers can send direct-to-bank money transfers to China from 23 countries via select retail locations and www.westernunion.com online money transfer sites1. This unprecedented agreement with China UnionPay’s ChinaPay enables Western Union to reach more than 95 percent of all personal bank accounts in China. In addition, Western Union has launched Account-Based Money Transfers with one of the world’s largest banks, Industrial and Commercial Bank of China (ICBC).
FNB is automating and innovating routine banking transactions and improving customer service by installing 1,250 NCR SelfServ 4 units. The SelfServ 4 is an ATM-like kiosk that FNB has branded “Slimline ATMs” in their retail sites and remote sites not served by traditional branches and conventional ATMs nationwide. The SelfServ 4 offers consumers the convenience of bypassing not only teller lines but even actual banking interaction and quickly completing typical branch transactions, such as account maintenance and financial product research and purchases. By migrating routine transactions to self-service channels, in-bank tellers can dedicate more time to customer service, facilitating high-value product purchases and cross-sales.
Dell SecureWorks has been approved as a PCI Forensic Investigator (PFI) by the PCI Council. Dell SecureWorks is one of only 11 PFIs in the U.S. With an entire practice dedicated to Incident Response (IR) and Digital Forensics, Dell SecureWorks can service any entity within the U.S. and can be on site within 24 hours. Any entity that stores, processes, or transmits payment card data and is the subject of compromise affecting payment card transactions or cardholder data is required to use a PCI Forensic Investigator to perform a forensic investigation. Dell SecureWorks can investigate and remediate breaches for organizations of all sizes. Sophisticated attackers hide malware in multiple places, and their tools, tactics and procedures (TTP) are always evolving. The Dell SecureWorks Counter Threat UnitTM (CTU) constantly gathers intelligence about threats actors and TTP as it actively monitors the global cyber threat landscape. Working closely with the CTU, the Dell SecureWorks IR teams contain threats and resolve security incidents quickly.
Jumio online and mobile credentials management has been selected as its technology partner to help sites running Magento reduce cart abandonment and increase checkout conversion. WebSpace Commerce (WSC) is one of the leading developers and consultants for the global Magento open source ecommerce platform operated by 150,000 merchants. WSC will be working with Magento sites to implement Jumio’s Netswipe card scanning technology. Jumio’s Netswipe works as an integrated option in merchants’ checkout process to give shoppers a quicker checkout process by using their mobile device’s camera to scan their payment card instead of manually entering their information. By removing the payment friction inherent in card data entry, Jumio clients enjoy checkout conversion improvement of 20% or more.
[ihc-hide-content ihc_mb_type=”show” ihc_mb_who=”0″ ihc_mb_template=”1″] MasterCard is making paying easier, demonstrating at the Innovation Showcase consumer shopping experience a glimpse into the products and services that transform the shopping experience and enhance convenience and security for consumers. Its 10 innovations include “ShopThis!” with MasterPass on the Intel and PhiSix Fashion Labs for a fully interactive 3D…
Mobile payments company Wipit closed a Series A venture round of funding from Core Innovation Capital. The investment will be used to expand adoption and development of the company’s mobile payments and financial services offerings. Core Innovation Capital, the investment partner of the Center for Financial Services Innovation (CFSI), exclusively invests in leading financial technologies empowering the underbanked at scale. Core Managing Partner Arjan Schütte will join Wipit’s Board of Directors. Wipit enables underbanked consumers from around the world to use cash for payments on their mobile phone or with an integrated prepaid card. The company also provides access to high demand, alternative financial services such as international money transfer, mobile check deposit, bill payment, and prepaid wireless replenishment – all from the convenience of a mobile phone and payable with cash funds loaded to the user’s Wipit powered mobile wallet account.
Yodlee is announcing its “Tandem” financial management app, allowing to users establish and manage their social financial relationships. With the app, users can set up financial circles, from their contacts and social networks, which have varying degrees of account access. The “Tandem” solution also gives users the power to establish financial circles based on levels of trust and account sharing access. It is an ideal bank app to engage customers in all segments and to provide significant value around financial interactions. Financial institutions will be able to incorporate Tandem directly into their existing mobile banking platforms. It also allows users to increase customer engagement and retention, create new revenue streams and learn more about their customers’ financial needs.
Tobyhanna Federal Credit Union will begin using interactive video ATM technology from NCR Corporation. Tobyhanna FCU has installed two NCR APTRA Interactive Tellers in order to increase service hours and create friendly and efficient member experience. APTRA Interactive Teller is the only ATM-based technology that not only lets people talk to a live remote teller, but also gives the teller remote control over the machine to conduct transactions. Tobyhanna FCU has made remote tellers on the machine available 24 hours a day, 7 days a week, resulting in a 78 percent increase in branch service hours. Adding an additional 10 hours of service per week to a typical financial institution branch can cost as much as $50,000 per year. APTRA Interactive Teller can conduct approximately 95 percent of typical teller transactions over the same timeframe at a fraction of the operational cost.
Bluepoint Solutions announced Credit Union 1 has selected its ImagePoint ATM for ATM check capture. With $864 million in assets and 14 branches, Credit Union 1 boasts a service area spanning the entire state of Alaska. To better serve such a far-flung member base, the credit union launched a comprehensive ATM replacement project in December 2012 and installed ATMs from Diebold. After a thorough vendor review process between several providers, an internal project team deemed Bluepoint’s ImagePoint ATM check capture as the solution best equipped to handle the credit union’s projected growth and the addition of additional capture points in the future. Credit Union 1 also chose Bluepoint due to its accelerated time to market capabilities, as well as the company’s ability to integrate multiple RDC capture points that are supported by a single back-office cashletter system.
[ihc-hide-content ihc_mb_type=”show” ihc_mb_who=”0″ ihc_mb_template=”1″] “In addition to rising card portfolio deal prices, the most interesting thing about card market now,” notes R.K. Hammer, “is that the rising deal flow has for the second year in a row cut favorably across all card segments: prime/super prime deals, subprime, private label, and prepaid card portfolios – all…
Extending advanced, nontraditional self-service options to Al Rajhi Bank’s customers, Diebold, Incorporated (DBD) is deploying multi-purpose kiosks across the Saudi Arabian bank’s network through its business partner in the Kingdom, Alhamrani Universal Company (AU). The customized kiosks offer unique transaction options such as issuing checkbooks and debit cards, as well as enabling online banking, statement printing and opening of new accounts. Diebold is also adding 560 Opteva® automated teller machines (ATMs) to the bank’s fleet, including 160 Opteva Flex Performance SeriesSM terminals that will enable the latest technology in cash deposits. The ATMs validate deposited notes, detect counterfeits, check note fitness and sort cash.
BankDhofar launched its mbanking service marking the start of an exciting new era of innovative banking services. The mobile banking app is available for free download to mobile users using Android and for Apple IOS users. Customer will be able to conduct their banking transaction using their mobile phones when and where they choose using BankDhofar’s mobile banking app. The bank ensured ease of use and navigation and richness of services launched. In addition, to accounts and cards enquiries and transactions, such as transfers between own accounts and third party transfers, statements viewing, and cheque book requisition, customers will also be able to make utility payments, and mobile top-ups.