Tobyhanna Federal Credit Union will begin using interactive video ATM technology from NCR Corporation. Tobyhanna FCU has installed two NCR APTRA Interactive Tellers in order to increase service hours and create friendly and efficient member experience. APTRA Interactive Teller is the only ATM-based technology that not only lets people talk to a live remote teller, but also gives the teller remote control over the machine to conduct transactions. Tobyhanna FCU has made remote tellers on the machine available 24 hours a day, 7 days a week, resulting in a 78 percent increase in branch service hours. Adding an additional 10 hours of service per week to a typical financial institution branch can cost as much as $50,000 per year. APTRA Interactive Teller can conduct approximately 95 percent of typical teller transactions over the same timeframe at a fraction of the operational cost.
Yodlee is announcing its “Tandem” financial management app, allowing to users establish and manage their social financial relationships. With the app, users can set up financial circles, from their contacts and social networks, which have varying degrees of account access. The “Tandem” solution also gives users the power to establish financial circles based on levels of trust and account sharing access. It is an ideal bank app to engage customers in all segments and to provide significant value around financial interactions. Financial institutions will be able to incorporate Tandem directly into their existing mobile banking platforms. It also allows users to increase customer engagement and retention, create new revenue streams and learn more about their customers’ financial needs.
Mobile payments company Wipit closed a Series A venture round of funding from Core Innovation Capital. The investment will be used to expand adoption and development of the company’s mobile payments and financial services offerings. Core Innovation Capital, the investment partner of the Center for Financial Services Innovation (CFSI), exclusively invests in leading financial technologies empowering the underbanked at scale. Core Managing Partner Arjan Schütte will join Wipit’s Board of Directors. Wipit enables underbanked consumers from around the world to use cash for payments on their mobile phone or with an integrated prepaid card. The company also provides access to high demand, alternative financial services such as international money transfer, mobile check deposit, bill payment, and prepaid wireless replenishment – all from the convenience of a mobile phone and payable with cash funds loaded to the user’s Wipit powered mobile wallet account.
[ihc-hide-content ihc_mb_type=”show” ihc_mb_who=”0″ ihc_mb_template=”1″] First Data Corporation released its First Data SpendTrend analysis for August, 2013 compared to August, 2012. Tracks same-store consumer spending by credit, signature debit, PIN debit, EBT, closed-loop prepaid cards and checks at U.S. merchant locations, First Data found August dollar volume growth was 7.3%, a slowdown compared to July’s 7.7%…
clearXchange, a joint venture among Bank of America, Wells Fargo and JPMorgan Chase, named Michael Kennedy CEO. Kennedy co-founded and served as chairman of clearXchange while working as executive vice president and head of Innovation and Payments Strategy for Wells Fargo Bank. As CEO, Kennedy will devote 100 percent of his time to leading clearXchange. He will be based in San Francisco. As executive vice president and head of Wells Fargo’s Innovation and Payments Strategy, Kennedy drove mobile and emerging payments, strategy across all payment products, and technology research and development. Prior to this role, Kennedy led strategy and implementation for Wells Fargo’s Wealth Management group, which he joined in 2004. He earned his Bachelor of Science with distinction and Masters of Science degrees in Industrial Engineering from Stanford University and his MBA with distinction from Harvard Business School.
Fiserv announced Wildfire Credit Union selected its “DNA” account processing platform and a comprehensive set of integrated solutions from Fiserv to better serve its more than 37,000 members. The “DNA” platform from Fiserv is the first open, person-centric core banking platform built for global collaboration. DNA was completely rewritten using C# within the .Net framework for a state-of-the-art core platform that banks and credit unions can rely on for the long-term. With DNA, clients benefit from 24/7 real-time processing, robust retail, mortgage and commercial banking capabilities and a 360 degree view of retail and business relationships. Wildfire will also implement “Nautilus” enterprise content management, Prologue™ financial accounting, ConvergeIT® interactive voice response, AML Manager anti-money laundering and the CRM/BI suite for DNA.
ACI Worldwide payment systems made an open call for submissions to the 2014 ACI Excellence Awards. Now in its fifth year, the Excellence Awards recognize banks, processors and retailers for new, innovative and transformative implementations of ACI solutions. Selected by a panel of leading industry influences, this year’s categories include: Enterprise Payments; Retail Payments; Wholesale Payments; Mobile Banking and Payments; Electronic Bill Presentment and Payment; Online Banking; Merchant Retail; Payments Fraud Management; Product and Service Innovation; Customer Experience and Operational Excellence.
1Pay by Evolution1 continues to receive industry recognition, most recently winning a 2013 Paybefore Award for benefits card innovation for its Benny Prepaid Benefits Card. 1Pay is a suite of payment solutions offered by Evolution1 with innovation ranges from patented card processes to flexible automated provider payments and reimbursements that use best-in class web, virtual payment, printing, and mobile technologies. With the Prepaid Benefits Card from Evolution1, participants experience seamless, hassle-free, and highly paperless processing of their HSA, HRA, and FSA claims and reimbursements – all without complicated IT costs, transaction fees, and extra work for administrative staffs. Use of the card helps eliminate mounds of paperwork and countless hours of tedious processing. Claims are submitted and substantiated automatically, payments are made directly to providers, and consumers pay no out-of-pocket expenses at the time of service. Evolution1 and its Partners saved its customers and their employees more than $2 billion in 2012 through annual healthcare cost reductions and tax savings.
Paydiant cloud-based mobile wallet and cardless ATM access closed a $15 million round of funding from North Bridge Venture Partners, General Catalyst Partners, Stage 1 Ventures and two of Paydiant’s customers. Paydiant’s platform is currently deployed in partnership with prominent card-issuing banks, retailers, restaurants, merchant processors, debit/ATM networks and POS providers. The company was recently awarded a comprehensive mobile wallet patent for conducting payments in store, online and for pay-at-the-table transactions. With Paydiant, retailers and banks can begin signing up consumers today for mobile payments for multiple smartphone operating systems and smartphone to POS interfaces like 2D codes and NFC.
IMM announced that Colorado-based Premier Members Federal Credit Union has implemented its Document Exchange cloud-based eSignature solution. The credit union went live in June, and anticipates Document Exchange will provide convenience to its members and loan officers, saving thousands of hours each year through an electronically streamlined process. Desiring to further expand its reach and markets, the more than $445 million credit union needed to extend its presence beyond the physical branch network. Premier Members selected MeridianLink’s LoansPQ™ Web-based consumer loan management solution, which seamlessly integrates with IMM, to provide membership an end-to-end solution.
Clearstream Services IT, the leading provider for IT Managed Services and on-demand financial solutions, joins forces with EastNets, the leading global provider of compliance and payment solutions for the financial industry, to offer a SEPA solution in SaaS mode. Recent reports from the European Payment Council and the European Central Bank indicate readiness gaps in many countries and particularly for corporate and medium/small size financial institutions. This is despite the steadily progressing migration across Europe of payment market infrastructures to the SEPA framework and standards. For many financial institutions and corporates, the migration to SEPA is still a stretch in terms of resources, cost and time and the challenge to meet the February 2014 deadline for SEPA compliance is growing every day.
PayPal announces PayPal Beacon, allowing merchants to accept payment at many of their favorite stores completely hands-free. The PayPal “Beacon” will make the payment experience get out of the way. It will leverage Bluetooth Low Energy; a breakthrough technology that enables connected devices to communicate with each other seamlessly, while keeping the energy consumption at a very low level. By using BLE, transactions can take place without having to open up an app, without GPS being turned on, and even without a phone signal. Consumers will have full control of stores they will want to check in to, those they will want to get prompted to confirm payment for, and stores they will want to enable a complete hands-free experience for. We will be opening up our mobile in-store API soon for 100 developers to imagine ways to make the shopping experience better, from being able to self-checkout on your mobile phone to automatically placing a customer’s usual order as soon as they walk through the door.