American Express Names New CFO, VP

American Express Company appointed Jeffrey C. Campbell executive VP and CFO to lead Finance organization and represent American Express to investors, lenders and rating agencies. To sit on the Operating Committee, as well, Campbell joins American Express from McKesson Corporation, where he was executive vice president and chief financial officer of the largest health care services company in the United States. Before joining McKesson, Mr. Campbell served as chief financial officer of AMR Corporation and its subsidiary, American Airlines, where he helped the business successfully navigate significant financial challenges. Prior to this he was a CPA with Deloitte, Haskins and Sells. He is a member of the board of directors of Hexcel Corporation and the San Francisco Chamber of Commerce. He holds an A.B. degree in Economics from Stanford University and an M.B.A. from Harvard University.

Conference Board Shows Economy on Steady Assent

[ihc-hide-content ihc_mb_type=”show” ihc_mb_who=”0″ ihc_mb_template=”1″] The Conference Board Leading Economic Index for the U.S. was up 0.1% in May to 95.2 (2004 = 100), following a 0.8 percent increase in April, and a 0.3 percent decline in March. The LEI six-month growth rate remains steady, suggesting that conditions in the economy remain resilient. Widespread gains in…

CTS Ups Back Office Check and Item Processing Speed

CTS North America branch automation solutions increased the speed of its LS515-SE dual-pocket bulk check and item scanner by 50 percent, further increasing efficiency and streamlining operations for high-volume branches, regional processing centers and remittance and lockbox applications. For financial institutions, the speed upgrade adds to the LS515-SE’s existing durability and provision of increasing back office efficiency at a lower cost and smaller size than competing solutions. Highly engineered front and rear check imaging technology allows the LS515-SE to process 180 documents per minute (DPM), resulting in an even higher rate of production while maintaining its reliability and low jam rates. As a result, banks and credit unions see an immediate improvement in back-counter operations and high-volume bulk check and item processing.

MasterCard and Western Union Partner on Small Biz Payments Service

MasterCard and the Western Union Company announced a dedicated international payments service that will increase the flexibility with which small and medium-sized businesses can conduct cross-border trade. The new direct foreign-exchange capability will be provided by Western Union Business Solutions and available to all companies that use the MasterCard Business Network, an online resource that helps streamline business operations and enhance productivity for small and mid-sized businesses. Customers will have access to a dedicated online foreign payments portal at, which will feature the ability to send international payments in over 135 currencies directly from their bank account to a foreign recipient’s bank account from a computer, tablet or mobile phone; Real-time quotes and transparent and competitive foreign-exchange pricing; Dedicated customer service available 24 hours a day, seven days a week.

Seattle Small Business Owners More Positive Than Nationwide

Seattle area small business owners believe that the Seattle economy is stronger than the national economy, according to the 2013 Chase-Seattle Metropolitan Chamber of Commerce Pulse of the Small Business Survey. With this, 83% of Seattle area small business owners feel that their local economy is stronger than the national economy compared to 55 percent nationwide while 56% of Seattle area small business owners believe the national economy is getting better, compared to 34% nationwide. Additionally, 34% expect their businesses’ revenue to increase by more than 10 percent while 52% reported an increase in revenue over the past 12 months, compared to 44 percent nationwide, fueling Seattle area small business owners’ positive economic outlook. The survey results were released today by Chase at a Seattle Metropolitan Chamber of Commerce event. Also, 42% of Seattle area small business owners believe that their local economy has had a positive impact on the growth of their business, which is 22 percentage points higher than those nationwide. Over the past year, Seattle area small business owners have increased contracts and their customer base (34 percent), expanded products and services offered (33 percent) and hired more employees (22 percent) – all signs of a strong local economy.

ACI Worldwide Survey Shows EMV Adoption to mCommerce

ACI Worldwide payment system released the results of a new survey of banks, retailers and payment processors that sheds new light on industry trends related to EMV, mobile payments and banking, fraud and innovation. With this, ACI found that those intimately involved in banking and payments believe that EMV is poised to drive the adoption of mobile technology with 49% indicating the U.S. migration to EMV will result in consumers turning away from card-based transaction in lieu of mobile payments. Moreover, 32% noted that rolling out hardware updates (like POS terminals, ATMs, etc.) would present the largest issue; 26% believed the biggest challenge would be educating and training business constituents along with driving consumer awareness and adoption; and 24% said they were most concerned about meeting compliance and liability shift deadlines. When asked what trend would have the biggest impact on the banking and retail, 19% disclosed it would be the adoption of mobile banking; 12% believed more banks will offer online/mobile bill pay services; and 11% believed that industry and regulatory mandates will slow mobile rollout.

Bluefin Payment Systems Announces SVP, Business Development

Bluefin Payment Systems announced the addition of Julie Counterman as Senior Vice President, Business Development and Sales to manage Integrated Software Vendor (ISV), E-Commerce, Inside Sales and Relationship Management teams. Ranked as the 6th fastest growing private company in the U.S. by Inc. Magazine in 2012, Bluefin is a leading payment processor in the U.S. and Canada, integrating their PayConexTM payment gateway with ISV, SaaS and enterprise management platforms, while serving major E-Commerce merchants directly. Most recently, Julie served as the Executive Vice President of Sales and Marketing at Accelerated Payment Technologies (APT) where she was instrumental in increasing net revenues and EBITDA growth; Accelerated was acquired by Global Payments Inc. in October 2012. She was also the SVP of Sales and Marketing at Recordant, VP of Sales and Marketing for Harland Financial Solutions, Chief Marketing Officer at InterCept, Inc. (acquired by Pay By Touch) and Vice President of Marketing at Spectrum (acquired by Metavante).

Cognia joins PCI Security Standards Council

Cognia, a provider of global communications services for compliance, risk and productivity, joined the PCI Security Standards Council as a new Participating Organization. Cognia will work with the Council to achieve and improve payment data security worldwide through the ongoing development of the PCI Security Standards, including PCI DSS, PIN Transaction Security (PTS) requirements and PA-DSS. With this, Cognia adds its voice to the standards-setting process and will receive previews of drafts of standards and supporting materials in order to provide feedback to shape their final versions, as well as engage a growing community of more than 600 organizations united to improve payment security. Cognia will also have the opportunity to recommend new initiatives for consideration to the PCI Security Standards Council, participate in webinars and question and answer sessions with Council representatives.

Three-Year High in Owners’ Take on Business Conditions

[ihc-hide-content ihc_mb_type=”show” ihc_mb_who=”0″ ihc_mb_template=”1″] More small business owners say business conditions are currently good or excellent than at any point in years, according to the latest Citibank “Small Business Pulse.” Indicating 48% of small business owners rate conditions as good or excellent, up from 43% in May 2012 and twice the rate three years ago…

Dunkin’ Donuts Implements NCR Digital Signage

NCR announced Dunkin’ Donuts deployed its high-definition “Vitalcast” digital signage solution at locations across the United States. Dunkin’ Donuts will leverage the state-of-the-art digital signage solution to bring its popular food and beverages to life with visually compelling animations and messaging similar to the brand’s iconic advertising. The NCR Vitalcast digital signage has been installed in approximately 400 Dunkin’ Donuts restaurants with more than 2,000 restaurants anticipated to transition from static menu boards to digital signage by year-end. This will provide Dunkin Donuts restaurants the opportunity to showcase a wider variety of food and beverages with high resolution product shots and video to enhance the overall guest experience. The digital signage solution will also make it easier and cost effective to update information in real-time, feature new and limited time products, and display nutritional information.

Western Union Partners AntiCounterfeiting Coalition Against eFraud

The Western Union Company and the International AntiCounterfeiting Coalition (IACC) announced an alliance to help identify and prevent the sale of counterfeit goods through the IACC Payment Processor Portal Program. A collaborative effort between the IACC and the payment industry, the Payment Processor Portal provides a system for intellectual property rights-holders, such as manufacturers of luxury goods, electronics, pharmaceuticals, and consumer products, to report the sale of illegal counterfeit goods. Once the IACC verifies a merchant claim, a third-party monitoring agent alerts affected payment processors, like Western Union, enabling them to take necessary actions. This service will assist Western Union in identifying rogue merchants who sell counterfeit materials and who encourage buyers to send payments using Western Union Money Transfer® services.