Genpass Service Solutions, the largest independent ATM maintenance and servicing company in the U.S., announced a three-year servicing contract renewal for Whitney National Bank’s more than 200 ATMs.
Whitney National is a subsidiary of Whitney Holding Company (NASDAQ:WTNY). Genpass Service Solutions is a subsidiary of Genpass Inc., the second largest network ATM driver in the U.S. and owner and operator of the MoneyMaker(SM) and MONEY BELT(R)EFT networks.
Whitney National Bank is the oldest continuously operating bank in New Orleans and a banking industry leader in the Gulf South with $6 billion in assets. The bank maintains 120 branches along the Gulf in the states of Florida, Louisiana, Alabama, Mississippi, and Texas, plus a branch on Grand Cayman.
Whitney’s ATMs have been serviced and maintained by Genpass Service Solutions technical teams for the last three years. Walter G. Brunken, Jr., vice president, who arranged the contract for Whitney, had this to say about the renewal: “Our ATM program offers convenience and value-added services for our customers, so it is important to us to pick a service vendor that keeps these goals in mind. Genpass Service Solutions has provided consistently good service combined with a responsive management team.”
Tim Connor, president of Genpass Service Solutions, added his view: “Whitney has been our customer for several years during which we have built a consistent record of service and product reliability. Providing prompt, specialized, and cost-effective service is our commitment to Whitney. We are looking forward to our continued relationship with Whitney for many years to come.”
About Whitney Bank
Whitney National Bank, which has been in continuous operation since 1883, engages in community banking in its market areas in the five state Gulf Coast region, including Houston, Texas; southern Louisiana; the coastal region of Mississippi; central and south Alabama; and the panhandle of Florida. The bank also has a foreign branch on Grand Cayman in the British West Indies. Whitney has an active EFT program with over 200 ATMs throughout its 120-branch system.
About GTCR Golder Rauner, LLC, Genpass Inc., and Genpass Service Solutions
GTCR Golder Rauner, LLC, a leading private equity investment firm, owns and operates Genpass Inc., the parent company of Genpass Technologies, LLC, and its subsidiaries. GTCR currently manages more than $4 billion in equity capital invested in companies providing transaction processing, information technology services, financial services and marketing services. Genpass Inc., with headquarters in Pennsylvania, owns the MoneyMaker(SM) and MONEY BELT(R) EFT networks through its Irving, Texas-based subsidiary Genpass Technologies. Genpass Technologies is listed in The EFT Data Book (2002 edition) as the second largest ATM network processor and network ATM driver in the U.S., driving approximately 24,000 ATMs spanning the country. Genpass processes over 360 million transactions annually. The company also operates Genpass ATM Solutions — providing a strategic solution to ATM-owning and placement — and Genpass Card Solutions, offering specialized card services such as payroll and medical benefits card programs. Genpass Service Solutions, a wholly owned subsidiary of Genpass Technologies, LLC, is the largest independent ATM servicing company in the U.S. The company serves over 500 financial institutions, independent sales organizations, and corporate customers providing monitoring, service dispatch, maintenance, cash replenishment, and operating supplies for virtually every model of ATM hardware.