American Express has added 300 employees to its new Indian back-office operations on the outskirts of Delhi. The new operations center has 137,000-square-feet and offers financial processing and risk management services to AmEx. The firm also outsources back-office services from independent service providers in Delhi, the commercial hub of Bombay and the tech capital Bangalore. AmEx has operated from India since 1995. India offers a staff of lower paid individuals and excellent English skills.
Author: Robert McKinleyhttps://rbm4.com
Robert McKinley, with 34 years experience covering payment cards and payment systems, is Senior Analyst for CardFlash. He is the retired founder of RAM Research & CardWeb. McKinley served as an expert witness in 100+ litigations, chaired multiple payments conferences, and hired as consultant by major global financial institutions. Mr. McKinley does not hold investments in any companies discussed herein. Full Bio: www.rbm4.com