Credit Management Services, Inc. announced that The North West Company, the oldest retailer in North America is implementing CMS’ credit card application solution to support its growing private label credit card business.
The North West Company operates 176 food and general merchandise stores, with the majority located throughout northern Canada and Alaska. The company is well known for its customer service and human touch with the local community it serves. According to Brian Fox, North West’s Director of Financial Services, credit is a competitive differentiator in providing customers with positive experiences with The North West Company. “Credit is strategic to our business and it allows us to be flexible, create brand differences and develop long term customer loyalty.”
Brian added, “CMS’ open system supporting our UNIX and Oracle environment allowed us to leverage our technology investment and achieve additional bottom line benefits through a proven solution in the marketplace. Further, we were able to implement CMS with no change and complete the project in less than 6 months.”
Using CMS’ experienced and expert retail project team, North West is implementing a completely integrated solution throughout its corporate and store operations. Added Brian “CMS’ team has been great to work with and so far has delivered everything on time, schedule and budget — we are very pleased with their support and dedication to the project.”
About Credit Management Services, Inc.
CMS provides a powerful application solution that helps credit card providers (retailers, banks, financial institutions, private label and co- branded credit providers) become more competitive. CMS’ proven solution offers strategic advantages to corporate credit programs.
Companies with as few as 10,000 credit accounts to over 20 million accounts have benefited from CMS’ solution. CMS is headquartered in San Francisco, California with customers in Australia, Brazil, Canada, Chile, Mexico, New Zealand and the United States.
The CMS application is fully scaleable operating in UNIX and OS/390 supporting department to enterprise level systems.
CMS answers the needs of its customers seeking to improve credit capacity and performance, differentiate their credit offerings, increase brand recognition, increase target marketing capabilities, enhance customer loyalty, provide superior customer service, maximize collections, reduce cost of credit and increase credit efficiency.