Like many business sectors, the financial services industry has experienced significant change and performance pressures over the past 12 months. However, one constant has emerged — companies that have thrived despite the challenging economic conditions have done so as a result of effective leadership and clear strategic vision. Strong leadership is critical to success, and as such, BAI has built its Retail Delivery Conference & Expo 2002 around the theme of effective leadership in financial services, presenting information and new ideas on how the best lead to success. BAI’s Retail Delivery Conference & Expo 2002 will take place November 5-7, 2002 at the Georgia World Conference Center in Atlanta.
The agenda features business and financial services industry leaders, covering timely, critical issues in more than 45 sessions and workshops. Keynote speakers include Kenneth Lewis, CEO, Bank of America, Jack Welch, former Chairman & CEO, General Electric Corp., former New York City Mayor Rudolph Giuliani, and Sir George Mathewson, Chairman, The Royal Bank of Scotland Group.
“We are very fortunate to have recruited some of the best business minds for this year’s Retail Delivery,” said BAI President and CEO Thomas P. Johnson, Jr. “Financial services executives who attend BAI’s Retail Delivery Conference will become more effective organizational leaders by hearing the insights of these business and industry leaders, by personally experiencing the latest business applications in the exhibit hall and by networking with peers on-site.”
Sessions at BAI’s Retail Delivery Conference & Expo 2002 include:
— Improving performance in newly “rediscovered” branch networks
— Straight talk about enhancing the return on the industry’s investments in Customer Relationship Management (CRM) technology
— Homeland security efforts in financial services, and its effects on customer privacy issues and anti-money laundering efforts
— New industry initiatives to reach “under-banked” consumers
— Customer-centered delivery management techniques;
More than 300 solutions providers will present retail-banking products and services as part of the conference expo. The exhibit hall, the largest in the industry, showcases new technologies and business solutions that can drive growth and improve profitability in financial services organizations.
BAI acknowledges Fincentric Corporation, Cap Gemini Ernst & Young, and Willey Brothers as the conference’s premier sponsors. Their involvement helps to reinforce BAI’s Retail Delivery Conference as a leading source of information on retail financial services strategy and technology.
To register or for more information on BAI’s Retail Delivery Conference & Expo 2002, please contact BAI’s Customer Service Department at 800/224-9889 or to register online, log on to http://www.bai.org/retaildelivery/index.html
. Members of the media can apply for press credentials online at http://www.bai.org/retaildelivery/media or by contacting Jeannette Weiland at 312/683-2319 or via email at [email protected]
BAI is the leading professional organization devoted exclusively to improving the performance of financial services companies through strategic research and information, education and training.
BAI provides a comprehensive range of end-to-end solutions to address strategic and operational problems facing financial services organizations. Offerings include conferences, graduate schools and a full range of online and text-based training courses. BAI provides benchmarking services and tackles complex strategic issues in the financial services industry through strategic research and Banking Strategies magazine.
BAI is not a lobbying organization. BAI’s mission is to provide high quality, relevant, objective information to enhance the organizational and individual performance of financial services companies. BAI is located in Chicago, IL.
CARTES & IT SECURITY 2002
5, 6, 7 November 2002- Parc des Expositions Paris-Nord Villepinte – France
Alongside the shows, CARTES & IT SECURITY 2002 are offering a range of 21 conferences over a 3 day period.
This conference cycle, designed by Charles COPIN, the event’s Expert Consultant, will bring together the best experts and operators in the sector of smart cards and computer and physical security. Issues arising and new events at the Congress This year, confidence in the immense potential for the development of smart cards and the capacity of the smart card industry to innovate remain intact. CARTES 2002 conferences will place smart cards at the very heart of the information systems value chain. Every sector of activity is concerned here, particularly banking, telecommunications, transport, the social / health sector, administration, retailing, etc.
IT SECURITY this year becomes a show in its own right. Dedicated conferences will be an opportunity for leading speakers to detail the usefulness of tools and applications in the technical areas of identification, security of transactions, control of computer and physical access, etc.
Summary of conferences
Time Tuesday 05/11/02 Wednesday 06/11/02 Thursday 07/11/02
Cards Summit – Major opening debate 10h00 – 17h00_
Cards & transport 9h00 – 17h30_
Multi-Applications 9h00 – 17h30_
Biometrical identification techniques 9h00 – 12h30_
Joint criteria 14h00 – 17h30_
Production techniques 9h00 – 17h30_
Card basics 9h00 – 17h30_
Electronic payment 9h00 – 17h30__
Contact-free cards 9h00 – 17h30_
Cards & loyalty schemes 9h00 – 17h30_
Access control 9h00 – 17h30_
Smart card trends 9h00 – 17h30_
JavaCard applications 9h00 – 17h30_
Mobile cards 9h00 – 17h30_
Electronic signature 9h00 – 12h30_
Electronic ID cards 14h00 – 17h30_
New terminals 9h00 – 17h30_
Integrated systems 9h00 – 17h30_
Smart card security 9h00 – 12h30_
Smart labels 14h00 – 17h30_
Special focus on China, the country highlighted at CARTES – IT SECURITY 2002 The CARTES & IT SECURITY 2002 congress will open with the CARDS SUMMIT conference (Tuesday 5th November 2002 ~ 10h00-17h00), which will be a unique opportunity to hear people from the smart card industry present their objectives and their views of the market in all sectors and areas of activity.
This strategic conference will devote the morning to the Chinese market – China being highlighted this year at CARTES & IT SECURITY 2002. back to News home