ICICI Bank, India’s largest
private sector bank, has contracted with Air2Web India to use their
Mobile Internet Platform to provide ICICI Bank customers with wireless
access to their banking and credit card accounts.
Initially, ICICI Bank customers will be able to receive alerts via
Air2Web’s 2Notify technology on their Short Message Service phones
(SMS), which will give them their checking account and credit card
balances. The second phase of the project will allow ICICI Bank
customers to access their checking account balance, receive a statement
of their account, order check books, and access customer service agents.
With credit card accounts, they will be able to pull up available
credit, payment details, payment status, and request a mini statement,
as well as access customer service representatives.
“Our new wireless applications are going to help customers better
manage their checking and credit card accounts by allowing them to
receive and request pertinent information anytime, anywhere via their
digital cell phone,” said Ms. Chanda Kochhar, Executive Director of
ICICI Bank. “With this wireless service, our customers can keep track of
their account balances, as well as request details on how to pay credit
card balances, confirm when they have been paid, and receive banking and
credit card statements. We feel this value added service will improve
our customer service offering.”
“ICICI Bank has developed a wireless application which enables their
customers to get their banking and credit card account information when
and where they want it and from their most common wireless device, their
digital cell phone,” said Sanjoy Malik, President and CEO of Air2Web
India. “ICICI Bank has always been known for its use of cutting edge
technology. So, it is no surprise that they are launching one of the
first wireless banking products to not only incorporate automated
notifications of balances of both your credit card and bank accounts,
but one that also allows customers to pull timely account information.
This new wireless service gives ICICI Bank customers substantially more
control and flexibility over their accounts, thus enhancing their
customers’ experience and another added value which sets ICICI Bank
apart from its competitors.”
Air2Web’s Mobile Internet Platform provides businesses with a
competitive edge enabling its customers to wirelessly access critical
back-end information residing in existing CRM, ERP, SFA or SCM systems.
Information can be accessed across any network and with any carrier and
via any digital wireless device including Short Message Service (SMS)
and web-enabled phones, personal digital assistant devices (PDAs), and
pagers. Air2Web’s ability to work with multiple data and audio formats
streamlines integration with existing applications.
About ICICI Bank
ICICI Bank (NYSE:IBN) is the largest private sector bank in the
country, providing a broad spectrum of financial services to individuals
and companies. ICICI Bank today services a growing customer base of more
than 5 million customer accounts and 5 million bondholders accounts
through a multi-channel access network. This includes over 400 branches
and extension counters, 1080 ATMs, call centres and Internet banking.
The ICICI Bank Credit Cards was launched in January 2000 with three
variants Solid Gold, Sterling Silver and True Blue. The card is now
available in 36 cities across India. The customer base is over 6.5
million.
For more information about ICICI Bank, please visit
http://www.icicibank.com.
About Air2Web India
Air2Web India is a wholly owned subsidiary of Air2Web, which like
Air2Web’s US operation, provides the same state-of-the-art application
hosting with day to day applications management and round-the-clock
support, as well as software licenses of the Air2Web Mobile Internet
Platform. Air2Web India serves its customers in the Asia Pacific region.
To date, Air2Web has more than 70 production deployments with
blue-chip customers providing wirelessly enabled financial applications,
critical field force applications, customer relationship management,
M-commerce and subscription-based content services. Customers include
companies such as Delta Employees Credit Union, ABN AMRO, BellSouth,
Digital Insight, eBay, Best Western International, ADC
Telecommunications, Lexmark International, UPS, Holiday Inn,
Intercontinental and Crowne Plaza hotels, the Weather Channel, CBS
SportsLine, and other leading finance, travel & hospitality, media &
entertainment, health care, retail, and transportation companies.
For more information about Air2Web, please visit
http://www.air2web.com.
