Incurrent, the leading provider of customer self-service solutions to credit card issuers and transaction processors, announced that the company has been presented with the award for Best Practices in Training and Development by the 11th Annual New Jersey Garden State Council Conference of the Society of Human Resource Management.
The award was presented to Christine Holmberg, Incurrent’s Vice President of Human Resources, by George Tabor, President of NJ EBiz, Business News NJ, and a commentator on 101.5 FM radio. Previous recipients of the award include Prudential Financial, AT&T, and Merck & Co., Inc.
“Training and employee development is central to our culture and a reflection of our values – providing unmatched personal opportunity and the highest level of customer satisfaction,” said Ms. Holmberg.
“This award validates that Incurrent has done a tremendous job at fostering an environment which places great value on employee development,” said Incurrent Chief Executive Officer Dave Hickey. “Keys to our success are the programs that we have implemented that promote mentoring and knowledge transfer amongst our employees.”
About the SHRM
The Society for Human Resource Management (SHRM) is the world’s largest association devoted to human resource management. Representing more than 170,000 individual members, the Society serves the needs of HR professionals by providing the most essential and comprehensive set of resources available. As an influential voice, SHRM is committed to advancing the human resource profession to ensure that HR is an essential and effective partner in developing and executing organizational strategy. Founded in 1948, SHRM currently has more than 500 affiliated chapters within the United States and members in more than 120 countries. The Garden State Council SHRM is an affiliate of the SHRM.
Incurrent develops, licenses and operates advanced customer self-service and electronic billing (EBPP) systems for financial institutions in the global payment card industry. Founded in 1997, the Company numbers among its clients leading institutions such as MBNA, First USA, Fleet, Metris, Sears, and Target. With more than 3 million enrolled and active cardholders, Incurrent’s CardSite(TM) platform is among the most widely adopted electronic banking systems in use today.
Distinguished by its rich data warehouse and leading edge self-service and billing features, CardSite has set an industry standard, enabling client financial institutions to enroll and service more users, with greater levels of satisfaction than competing platforms or in-house solutions. Fully integrated with all leading back-office accounts receivable systems, including First Data, Total Systems, Certegy, and PaySys, CardSite represents a fast, cost-effective and low-risk means of acquiring, servicing, cross-selling and billing cardmembers through multiple contact channels. CardSite clients are consistently placed in the top of industry rankings based on site performance, stability, features, and ease of use. This in turn drives customer adoption, leading to enhanced brand loyalty and service delivery cost reductions for Incurrent’s clients.