Experian, a global information solutions company, has announced the launch of its enhanced Skip Locator service designed to help in-house collection departments, collection agencies and credit grantors more easily locate hard-to-reach debtors. The improved capability now features four additional triggering criteria for specific collection applications, including new telephone numbers, bankruptcies, judgments and liens.
“The addition of these triggers will increase the number of viable skip notices reported to clients and, in turn, help them improve their odds of finding consumers that have skipped out leaving unpaid balances,” said Laura DeSoto, Experian’s senior vice president of Marketing for Credit Services. She said the new triggers’ information is reported to Experian’s File One National Credit Database, which has the information industry’s highest level of data quality, flexibility and accuracy.
The new activation and exclusion capabilities include giving users the option to monitor skipped consumers for pre-defined periods of 60, 90 or 180 days, and then to have them taken out of the pool of debtors monitored by the service. Along with the four new triggers, Skip Locator also monitors and triggers notices when new addresses, employment, inquiries and tradelines are reported by other credit grantors. Clients are notified within 24 hours when this new activity occurs.
“Using this enhanced collection support tool, users save the time and resources they might otherwise spend searching for skip accounts that have left no trail to follow,” said DeSoto. “It’s all about finding the most direct route to the money with the freshest, most accurate and reliable information available anywhere.”
Experian(R) enables organizations to find the best prospects and make fast, informed decisions to improve and personalize relationships with their customers. It does this by combining sophisticated and intelligent decision-making software and systems with some of the world’s most comprehensive databases of information on consumers, businesses, motor vehicles and property. Through multichannel delivery of its Web-based products and services, Experian enables its clients to conduct secure and profitable e-business and develop state-of-the-art Customer Relationship Management (CRM) systems for communicating and building relationships with customers. Experian is a subsidiary of GUS plc and has headquarters in Nottingham, UK, and Costa Mesa, Calif. Its 12,000 people support clients in more than 60 countries. Annual sales are approximately $1.5 billion.
For more information, visit the company’s Web site at .