Limited announced the release of the third major version of
its PRIME card and merchant management solution. The release includes a new
database platform, new integration features and performance enhancements
for stable, high volume issuing and acquiring. Two banks have already
licensed the solution.
PRIME has a long history. Released in 1995, it took the mantle of flagship
CTL card and merchant management solution from Cardman, which was installed
at 117 banks in 39 countries and is still supported today. The modular
PRIME system was one of the first to support chip card issuing and
acquiring. It received support across the board from the payment
associations: three associations recommended it to their associated
financial institutions, while a fourth operates the system itself. Version
2 of PRIME enhanced the system’s processing capability to support several
million cards. This version also saw improved customer relationship
management and Web screens.
PRIME 3 moves the system on another step, offering full integration with
its authorisation system, message switch and device controller; full
support for EMV chip card programmes; extended consumer lending offerings
in instalments and loans products; and enhanced multi-institution, workflow
and case management features. There are new modules for personalisation and
rule-based chargebacks, and the whole suite of systems runs on the Oracle
9i database platform.
Bashar Chalabi, CTL’s Chief Technical Officer, has driven the company’s
technological strategy since 1989. He said of the new system: “PRIME 3
offers some major improvements in the interaction between the user and the
system. Besides the traditional ‘pull’ interface of Customer Services,
PRIME 3 offers a ‘push’ interface built on top of Oracle Workflow and CTL’s
new generic Case Management tool. This is a direct consequence of the
larger portfolios that PRIME is managing. All the user-level applications
are now fully integrated in a browser environment, allowing painless
CTL’s own processing centres will use this feature with PRIME 3’s
multi-institution capabilities to manage their clients’ systems and provide
simple remote access.
CTL releases two versions of each of its systems every year to meet its
commitment to compliance with the major payment associations’ mandates. In
particular it is one of the only systems which integrates all of the new
smart card, fraud monitoring and e-commerce compliances. The company’s
Managing Director, Jaffar Agha-Jaffar said that PRIME 3 would offer the
same guarantee on compliance:”We develop systems with all of our clients
in mind: that means we are always compliant, we consider every enhancement
in the light of a broad range of business requirements, and we develop new
modules that can help our partners gain competitive advantage. PRIME 3
offers all the reliability that comes as standard with PRIME, plus a host
of exciting new features.”
About Card Tech Limited
More than 150 banks from 60 countries use CTL software.
Our solutions: including card issuance, merchant acquiring, authorisation,
message switching, encryption key and PIN management, e-commerce and fraud
management address every aspect of the card management business cycle.
They are developed and supported by a dedicated team of over 200 CTL
We have an exceptional record of delivering payment association-compliant
solutions on budget and on time; we back up every implementation with a
24×7 global support service.