Infonox, a software company that delivers financial solutions on demand, announced significant new capabilities to TranSending System — the company’s complete merchant acquiring solution that can be branded by acquirers as well as their agents and ISOs. The new capabilities are part of TranSending version 2.0,scheduled for availability early in June 2004.
TranSending is an integrated environment that enables merchantacquirers to easily manage their merchants, agents, ISOs and transactions over their entire lifecycle. Several new and enhanced features extend its position asa comprehensive tool to manage merchant portfolios.
Commissions module — The enhanced and highly flexible commissionsmodule now supports multiple sales commission plans driven by commission calculators that accommodate multiple products and multiple sales channels with different incentive programs.
Transactional Reporting — Transactional and commissions reporting now include support for importing additional transactional file formatsfrom leading industry processors that add several new reporting options including extensive fraud monitoring and customer support.
Merchant Boarding — Boarding is enhanced to support multi-location merchants on several platforms for both front and backend. Boarding support also now includes automated interfacing with leadingdeployment companies to facilitate faster turnaround times in setting upmerchants.
Underwriting — TranSending version 2.0 now provides a configurable underwriting and decision system that allows customers to configureany unique work flows needed during the decision process. The combinationof a decision engine together with a configurable workflow engineprovides acquirers with unique flexibility to totally customize creditdecisioning processes, a feature not previously available in any tool.
CISP Compliance — The new version of TranSending System also comeswith enhanced system security and compliance with Visa’s Cardholder Information Security Program (CISP).
“We are listening to our clients, and our focus for this new version isto add capabilities that let customers do business exactly the way they want,” said Safwan Shah, CEO of Infonox. “With that goal in mind, we have significantly extended our flexibility in commission management, transaction reporting and credit decisioning.”
The TranSending System solution brings together the acquirer’s back office, agents and merchants. It handles everything from merchant signup, underwriting, and boarding to profitability analysis with extensive risk and commissions analysis, reporting and accounting. It is an ideal merchant acquiring solution for acquirers, such as banks, community banks and other financial institutions that can choose to operate TranSending System themselves or use Infonox’s data center for hosting on a subscription basis. The system presents a unified view of the merchant acquirer’s entireportfolio and accommodates the specific needs of the acquirer’s relationships withagent banks, ISOs and merchants, bringing portfolio management to a new level of online collaboration. Acquirers can also provide merchants with morechoices for accepting payment, such as credit, debit and checks.
TranSending is available in an ASP as well as licensed in-houseversion. Since being launched at ETA 2003 a number of customers have gone live on TranSending System. Current deployments include banks, ISOs and other acquirers. “As the first true ERP (Enterprise Resource Planning) System for the industry TranSending has put to rest the build versus buy debate for merchant portfolio management systems. Infonox simplified and automated avery complex process, creating a standard for an industry that has never had an end-to-end, viable third-party solution,” said Steve Bacastow, partner andco- founder of Collective Dynamics, an Atlanta-based implementation partner.
“By automating the mundane, error prone, and manually intensive partsof the operation, TranSending allows us to focus on activities that will growand sustain our business. I am very excited about the relationship we haveforged with Infonox, this is a very large step in the realization of my desire to provide state-of-the-industry service and technology to our merchant clients and the ISO’s that depend on us everyday. It is very difficult today tofind a company with a level of commitment to excellence that mirrors my own. We have found that commitment with Infonox and it will be a long-term, ground- breaking relationship,” said Michael Usbelger, CEO and founder of Merchant Services Network, a South Florida based full-service MSP.
For additional information about TranSending System please visit .
Infonox provides infrastructure solutions for businesses to deploy, aggregate and manage transaction services. Infonox’s Active Payment Platform(TM) (APP) enables businesses to rapidly build and aggregate transaction services on PCs, POS terminals, mobile devices, kiosks, and ATM machines. An integrated suite of products and services handles application deployment and configuration, transaction processing, security, risk management, reporting, monitoring, device and terminal handling, identity verification, and media delivery systems. Infonox partners with leading transaction service providers, banks, non-bank financial institutions, acquirers, ISOs and enterprise customers. For more information, please visit .