Private Limited, a wholly-owned subsidiary of Diebold, Incorporated has secured a major contract for the supply of
automated teller machines and services to UTI Bank in India.
The order for a minimum of 600 ATMs includes turnkey auxiliary services
such as site preparation, ATM managed services and ATM upgrades on a contract
basis. It is Diebold’s third consecutive order from UTI Bank. Diebold ATMs
now comprise 85 percent of the 1,250 ATMs owned by UTI, one of the country’s
leading private banks.
“Our extensive experience in self-service financial transactions, managed
services and software solutions — backed by proven expertise in networking
and banking systems — helped us to secure this significant order,” said Rajiv
Singh, managing director of Diebold Systems. “We are very pleased to work with
UTI Bank, which is an innovator in the industry, while continuing to develop
our leadership in this dynamic self-service market.”
UTI’s senior vice president of Retail Banking, Hemant Kaul, said, “As the
leader in ATM networks in India, we were looking for the unbeatable
combination of superior machines supported by high service standards. Diebold
fit the bill perfectly.”
Diebold’s ATMs are equipped to address the security concerns of ATM
providers with VISA and MasterCard-approved electronic pin pads (EPP4.0),
whereby PIN encryption is executed at the PIN pad itself and not relayed to
the central processing system. In addition to providing 600 new ATMs, Diebold
Systems will also upgrade UTI Bank’s existing ATMs to the new EPP4.0
The company also secured a managed services contract from UTI Bank for
remote electronic journaling and content distribution for the bank’s current
and new ATMs. The electronic journal solution will provide daily uploads of
data to the central server online.
The managed services contract also encompasses remote content distribution
for services such as delivering new screens and icons to ATMs in the network,
as well as managing deployment of these services from the central server
instead of service engineers working manually at the ATM.
UTI Bank was the first of the new private banks to begin operations in
1994. The bank’s registered office is in Ahmedabad and its central office is
located in Mumbai. Presently, the bank has a very wide network of more than
200 branch offices and extension counters. UTI Bank has strengths in both
retail and corporate banking, and is committed to adopting the best
international industry practices.
A 100 percent subsidiary of Diebold, Incorporated, Diebold Systems Private
Limited has one of the largest direct services infrastructures in India,
operating 73 offices and supporting 280 locations across the country. The
company has a client base of 90 banks, including public-sector, private,
foreign and co-operative banks.
Diebold, Incorporated is a global leader in providing integrated self-
service delivery systems, security and services. Diebold employs more than
13,000 associates with representation in more than 88 countries worldwide, and
is headquartered in North Canton, Ohio, USA. Diebold reported revenue of
US$2.1 billion in 2003 and is publicly traded on the New York Stock Exchange
under the symbol ‘DBD.’ For more information, visit the company’s Web site
at http://www.diebold.com .