Desjardins Group has doubled its
further protect its members against fraud for deposits and withdrawals
its ATMs using the Desjardins Access Card (debit card).
Starting June 12, 2005, Desjardins will lower its threshold whereby
must enter their date of birth (day and month) from $1,000 to $300 for
deposits and from $400 to $300 for withdrawals. This simple procedure will
make it possible to confirm the identity of the member and minimize
losses linked to fraud from debit card cloning.
“Caisse members have adjusted well to the procedure implemented in the
fall of 2003, and we are certain that they will accept this simple change as
well, as it enables us to tighten our security measures and guarantee them
better protection,” stated Eric Lemieux, Vice President, Regular,
Advisory and Access Services at Desjardins.
Desjardins would like to remind members that there are ways they
reduce the risks of debit card cloning. For example, they should never
card out of their sight when carrying out a transaction. Members should also
always take care to protect their personal identification number (PIN) and
never give it out to anyone. Choosing the right PIN is also important. Card
users should avoid using their date of birth, phone number, address or any
other number combination that fraud artists could easily find.
Last March, Desjardins announced its intention to modify its systems to
enable the use of chip cards as of 2008, which will make it possible to
provide even greater protection to account holders.
In 2004, there were 5.6 million Desjardins Access Cards in circulation,
making Desjardins one of the largest debit card issuers in QuÃÂÃÂ©bec. That same
year, Desjardins caisse members carried out more than 800 million direct
payment and Desjardins ATM transactions.
About Desjardins Group
Desjardins Group is the largest integrated cooperative financial
Canada, with overall assets of more than $106 billion. It comprises a
of caisses, credit unions and Corporate Financial Centres in QuÃÂÃÂ©bec and
Ontario, and some twenty subsidiary companies in life and general insurance,
securities brokerage, venture capital and asset management, many of
active across the country. Drawing on the expertise of its 39,000 employees
and the commitment of 7,660 elected officers, Desjardins offers its
5.5 million members and clients a full range of financial products and
services. Its physical distribution network is complemented by leading-edge
virtual access methods. To find out more, consult www.desjardins.com .