People’s Trust Federal Credit Union, formerly Shell Employees Federal Credit Union, of Houston, Texas, has signed a long-term debit and credit card processing contract with PSCU Financial Services.
Under the terms of the agreement, PSCU Financial Services will convert more than 18,000 debit accounts for signature and PIN processing and 5,000 ATM accounts to the Debit Advantage(TM) platform and 9,000 credit card accounts to the CreditAbility(TM) platform for the $293 million, 28,000-member credit union.
“We see a lot of benefit in moving from in-house processing to a full-service solution from PSCU Financial Services, including outstanding 24 by 7 service for our cardholders,” said Cindy Flora, AVP Consumer Lending for People’s Trust FCU. “Partnering with PSCU Financial Services for both debit and credit card processing also enables our credit union to maximize the profitability of these programs.”
“We are excited that one of Houston’s largest credit unions has selected us as the partner of choice to provide a one-stop solution for credit/debit card processing . We look forward to a long and successful business relationship with People’s Trust FCU ,” said PSCU Financial Services’ President David J. Serlo. “Providing credit unions with the state-of-the art resources to enhance their member relationships is at the foundation of our company.”
For People’s Trust Federal Credit Union
PSCU Financial Services handles start-up or conversion, transaction processing, and card issuing processes and also provides consulting services to help credit unions maximize their credit and debit/ATM programs. The company also helps credit unions understand how to design and implement effective marketing activities.
PSCU Financial Services’ Credit Ability platform delivers flexible card processing and management with extensive member services that include reward programs, credit card monitoring and portfolio management. The Debit Advantage platform includes rewards and risk management programs and provides tailored terms and relationship pricing as well as dedicated debit project teams.
About PSCU Financial Services
PSCU Financial Services is the nation’s largest Credit Union Service Organization (CUSO). As a non-profit cooperative, the company is owned by more than 500 member credit unions nationwide, representing more than 8 million cardholder accounts and 200,000 online bill payment subscribers. PSCU Financial Services maintains its headquarters and Eastern operations center in St. Petersburg, Florida. The company is also supported by a West Coast operations center based in Phoenix, Arizona.
Established in 1977, the company provides a broad array of cost-effective, high quality financial services that include credit, debit, ATM, bill payment and contact center solutions. PSCU Financial Services uniquely offers its members a full range ofprocessing options, any combination from full service to in-house pass through processing for credit, debit and ATM transactions. As the leader in the credit union industry, the company offers gateway access to national and regional networks. It also provides full function ATM terminal driving services.
For more information, visit the company’s Web site at [www.pscufs.com].