Alliance Data Systems Corp. , a leading provider of transaction services, credit services and marketing services, announced that it has signed five-year agreements with Carter Lumber to provide integrated commercial credit card and consumer private label credit card programs, as well as payment processing services. A leading building material supplier catering to both building contractors and do-it-yourself customers, Carter Lumber operates 240 stores in 10 states and has annual sales of $675 million.
Under terms of these new agreements, Alliance Data will provide Carter Lumber with solutions for the commercial credit card and consumer private label credit card programs, including account acquisition and activation, receivables funding, card authorization, card issuance, statement generation, loyalty marketing services, remittance processing, and customer service functions. Additionally, Alliance will provide authorization and settlement services for card-based payments.
These agreements with Carter Lumber fall squarely within Alliance Data’s strategy of broadening its prospect universe and retail verticals where Alliance’s expanded product offering, including commercial programs, is a fit. Alliance Data’s consumer and commercial programs suit the home improvement sector well due to the programs’ broad appeal to both do-it-yourself brand- loyal customers, and small- to medium-size businesses in the building and construction industry.
Alliance Data’s retail card programs, including commercial and consumer private label credit programs, utilize a common proprietary technology platform for greatest sales and marketing impact. Alliance Data manages a retailer’s multiple programs as one effort, to provide customers with a seamless branded experience, and retailers with maximum growth across all programs.
“We chose Alliance Data Systems because they can best help us grow our business through our credit programs, across both of our critical customer constituencies – consumer and commercial customers,” said Carter Lumber Vice President of Technology Jeff Seder. “Alliance Data also met our needs in providing payment processing services and is unparalleled in its credit marketing capabilities, both in tools and processes. Combined with their superior customer care and partner-driven approach, we are excited about the new opportunities that Alliance Data will deliver Carter Lumber and our customers.”
“We are excited to add Carter Lumber to our client roster of leading retail brands and are pleased that we could offer a comprehensive solution, from payment services to fully integrated credit card programs,” said Ivan Szeftel, president, Retail Services, Alliance Data Systems. “By offering a combined commercial and private label credit card solution, Carter Lumber can meet the unique needs of their diverse customer base resulting in stronger, more profitable long-term customer relationships. Through the delivery of insights and analytics, branded customer care and a “best practices” approach, we are pleased to contribute to the ongoing success and growth of Carter’s business.”
About Alliance Data Systems
Alliance Data Systems is a leading provider of transaction services, credit services and marketing services, managing over 105 million consumer relationships for some of North America’s most recognizable companies. Alliance creates and manages customized solutions that change consumer behavior and that enable its clients to build stronger, mutually beneficial relationships with their customers. Headquartered in Dallas, Alliance Data Systems employs approximately 7,500 associates at 35 locations in the United States and Canada. For more information about the company, visit its web site, .
About Carter Lumber
In 1932, Warren E. Carter and T. Neil Jones founded the Carter Jones Lumber Company in Akron, Ohio. Currently Carter Lumber employs over 3,500 people, with 200 at its 50,000 square-foot corporate offices in Kent, Ohio and is one of the nation’s top building materials retailers with 240 stores throughout 10 states. More than just a lumber company, Carter Lumber is dedicated to providing contractors and do-it-yourselfers with a broad range of high quality products. Our commitment and dedication to exceptional customer service sets us apart from our competitors. Carter Lumber is located on the web at .