PSCU Financial Services has named industry veteran Steve Ruwe to the newly created role of Chief Risk Officer, effective September 1. Ruwe will oversee the implementation of an enterprise-wide risk management strategy for the organization, with the initial focus on minimizing risk and controlling fraud in credit and debit card portfolios of member-owner credit unions.
Prior to joining PSCU Financial Services, Ruwe was Visa USA’s Executive Vice President of Operations and Risk for 13 years. As a highly regarded risk management expert, Ruwe has testified before Congress numerous times on issues related to data security, Internet gaming, and Internet pharmacies.
“A key component of our success and our member credit unions’ success rides on the safety and soundness of the payments industry. Our member credit unions and the industry at large will benefit from Ruwe’s experience and expertise. His appointment further validates our company’s leadership position within the industry and enables us to build on our delivery of best-in-class fraud management capabilities,” said David J. Serlo, President and CEO, PSCU Financial Services.
Ruwe has held senior management positions at Barclays Bank, Household Credit Services, and Gary-Wheaton Bank. He has served on the Board of the Economic Crime Institute and the Financial Services Sector Council for Critical Infrastructure Protection and Homeland Security. He is a past Board Member of the National White Collar Crime Center and has represented the payments industry by working with policymakers in Washington, D.C. He has also served as a spokesperson for Visa on data security.
Ruwe will be based at PSCU Financial Services’ Western Service and Contact Center in Phoenix.
About PSCU Financial Services
As a non-profit cooperative, PSCU Financial Services is owned by more than 500 member credit unions representing over 10 million cardholder accounts and more than 345,000 online bill payment subscribers. Its Contact Center services more than 10 million inquiries a year.
PSCU Financial Services maintains its headquarters and Eastern operations center in St. Petersburg, Florida. The company is also supported by a West Coast operations center based in Phoenix, Arizona. PSCU Financial Services is the nation’s largest Credit Union Service Organization (CUSO).
Established in 1977, the company provides a broad array of cost-effective, high quality financial services that include credit, debit, ATM, prepaids, bill payment, lending and contact center solutions. PSCU Financial Services uniquely offers its members a full range of processing options, any combination from full service to in-house pass through processing for credit, debit and ATM transactions. As the leader in the credit union industry, the company offers gateway access to national and regional networks. It also provides full function ATM terminal driving services. For more information, visit the company’s Web site at www.pscufs.com.