DialPro Northwest, a leading provider of enterprise voice messaging and unified communications solutions, today announced that it has received a contract from Pemco Technologies to design and install a unified communications system corporate wide.
Under the agreement, DialPro has designed and will install a unified communications solution that will provide employees with a choice of how they access their business messages, from voice, fax or email, using a single interface. The system will feature a unified messaging solution that integrates into the company’s Microsoft Exchange email system and will include a voice portal that will provide key workgroups with seamless access to critical communication tools and business applications throughout the day, no matter where they are Ã¢Â at work, at home or on the road.
According to Pemco, the solutions are expected to boost worker productivity. At the same time, the solutions will allow its mobile users to manage calls and create conferences for fast and hands free dialing and addressing as well as have Speech Access to E-mail, Calendar, Contacts and/or Voice Mail.
“We expect that DialPro’s innovations will be especially useful for our sales team and others who are frequently on the road. We are always looking for ways to increase efficiency,” Crystal Weirth, Director of Operations, Pemco Technologies.
“We’re pleased to be selected by Pemco Technologies to help the company incorporate this growing yet critical technology within its organization,” said Dennis R. Tyler, president of DialPro. “With the proliferation of disparate business messaging tools, businesses today are faced as never before with the challenges of making communications effective and efficient. Unified communication solutions offer enterprises the opportunity to connect these disparate tools and provide users flexibility and a choice of interface and we look forward to implementing this important technology for Pemco Technologies.”
Pemco Technologies provides innovative payment solutions to the financial industry including credit signature processing, debit signature processing, PIN-based processing, ATM services, cardholder award programs, fraud management/detection/prevention, and gift card programs. Award-winning reliability and renowned customer service have made Pemco one of the nation’s top payment solutions companies.
About DialPro Northwest
Founded in 1988, DialPro Northwest Inc. is a leading provider of enterprise voice messaging and unified communications solutions. DialPro’s mission is to help companies work better through improved communication. DialPro uses a broad range of technology solutions, deep expertise, and a consultative approach to achieve this vision and help companies of all sizes improve the way they do business. Its specialty is on solutions that center on and leverage the telephone system, and are designed to help its clients get a greater return on their telephony investment. Customers include enterprises in business, government, education and healthcare worldwide. DialPro, which partners with many of the leading manufacturers, has extensive knowledge and experience in providing and supporting enterprise voice messaging and speech enabled solutions. For more information, please visit the company website at www.dialrponw.com.