In a move that will substantially reduce the threat of credit and debit
fraud, the Voice Pay system uses the customer’s own voice as a means of
digitally signing and authorizing payments. It incorporates VoiceVault
voice biometric authentication technology which is already in use by
global banks, insurers and public sector organizations.
With its use of biometric, anti-phishing and anti-fraud technologies,
Voice Pay can provide payment guarantees to consumers and business users
processing any size of transaction from a penny upwards.
Chief Executive Officer of Voice Pay, Nick Ogden, believes that the use
of voice biometric technology will improve security and consumer
confidence making it far safer for shoppers to buy goods and services.
“Using Voice Pay is secure, quick and easy. No special software or
hardware is required – just access to a phone,” he says.
“Consumers complete a short, one-time only enrollment process during
which a few spoken words are used to generate a unique biometric
voiceprint. Subsequently whenever a purchase is made, the user voice
verifies the transaction over the phone or Internet,” Ogden adds. ‘No
special software or hardware is required’.
Voice Pay changes the way that all payments can be undertaken – not only
Internet transactions. It opens up many new commercial avenues and the
potential for voice-verified payments is phenomenal. Voice Pay gives
consumers new freedoms to buy using their mobile phone from a TV or
print advertisement instantly or pay for goods in a shop. Buyers simply
call the national Voice Pay number and authorize payments over the phone
using their unique voiceprint as a digital signature.
As well as convenience, the Voice Pay system also offers buyer and
retailer additional safeguards. For example, consumers using Voice Pay
via the Internet benefit from integrated anti-phishing technology, which
ensures total confidence in the stores that process payments with Voice
Ogden explained: “Security of personal data and credit card fraud
remains at the forefront of people’s minds. Voice Pay hands power and
control of the transaction to the consumer, who for the first time can
digitally sign every transaction using their voice and benefit from a
Consumers are not the only group to gain from the service. VoicePay also
offers merchants low cost credit and debit card payment processing
services. In addition, merchants that use Voice Pay for payment
processing benefit from other voice technologies, including ‘Click to
Call’ integrated telecommunications capabilities for their business.
Voice Pay is cost effective and easy to use, works anywhere in the world
and whenever the retailer receives a signed Voice Pay payment, the
transaction is guaranteed.
The Voice Pay’s patent pending process has been developed by Ogden, who
founded the Internet payment processor, WorldPay, before it was sold to
the Royal Bank of Scotland in 2002. He was also the first person to
guarantee internet payments and built Europe’s first online store. Ogden
and Biometric Security worked for more than a year developing and
refining the technology and processes that are now encapsulated in the
Voice Pay payment processing system.
VoiceVault, from Biometric Security Ltd, is the only voice verification
platform certified and accredited to issue Advanced Electronic
Signatures (voice digital certificates) and to be ISO 27001 rated. It is
used already used by banks, insurers and government agencies.
As well as verifying an individual’s identity over the phone or the
internet, VoiceVault can be employed across a diverse range of business
applications, including procurement, payment authorization and corporate
security. Organizations that deploy VoiceVault can deliver enhanced
levels of service to their customers, increase security while optimizing
identity verification costs.