T-Base Communications and First Data Resources, a division of electronics commerce and payments leader, First Data Corp. (NYSE: FDC) announced today they will collaborate to provide specialized statement services to First Data’s clients for their customers who are unable to access their financial information in conventional print. This new partnership extends First Data’s leadership position and ensures that all of their clients are in a position to offer their blind or partially sighted customers full access to their private financial statements in the format of their choice, including Braille and large print.
First Data’s decision to partner with T-Base Communications, the market leader in alternate format statement processing, reflects their commitment to helping their clients improve customer satisfaction with innovative solutions. First Data’s print and mail facilities combine leading-edge technologies, best-in-class operational efficiencies and experienced employees to ensure that their clients can use print communications to build more valuable customer relationships.
“Introducing alternate format statement production into First Data’s core processing further enhances our position as a full service solution to our clients,” said Max Narro, SVP, product, marketing and industry, First Data Resources. “T-Base Communications fully understands the complex processes that are shaping the statement processing industry and has an intimate knowledge of the types of services our clients’ customers require,” adds Narro.
President and CEO of T-Base, Sharlyn Ayotte said, “This is a great day for T-Base and all blind and partially sighted consumers as this partnership demonstrates how global leaders such as First Data are including the diverse information needs of all customers into their core service offering”. It has been a longstanding business mission of T-Base to ensure that blind and partially sighted consumers receive private and secure statement delivery in Braille, large print, e-text and audio as part of mainstream services. “First Data deserves recognition for their leadership in this important area,” adds Ayotte.
First Data expects to make the service available in the third quarter of 2007.Issuers and billers who do not process their portfolio with First Data will also be able to use the service.
Financial terms of the agreement were not disclosed.
About First Data
First Data Corp. (NYSE: FDC) is a leading provider of electronic commerce and payment solutions for business worldwide. Serving over 5 million merchant locations, 1,900 card issuers and their customers, First Data posers the global economy by making it easy, fast and secure for people and businesses around the world to buy goods and services using virtually any form of payment. The company’s portfolio of services and solutions include merchant transaction processing services, credit, debit private label, gift, payroll and other pre-paid card offerings; fraud protection and authentication solutions; electronic check acceptance services through Telecheck; as well as Internet commerce and mobile payment solutions. The company’s STAR Network offers PIN-secured debit acceptance at 2 million ATM and retail locations. For more information, visit http://www.firstdata.com.
About T-Base Communications
With locations in Canada and the United States, T-Base Communications produces listen-ready and touch-ready contractual and customer management materials, assisting government and industry to communicate with their customers who cannot access information in conventional print. Specializing in Braille, large print, e-Text, audio and website accessibility, T-Base Communications works in partnership with North America’s most progressive companies to meet the diverse information needs of their customers such as American Express, Citigroup, LaSalle Bank, Merrill Lynch, Nokia, Royal Bank, Symcor, TD, and Verizon Wireless. For more information, visit http://www.tbase.com.