Commercial Bank of Ceylon hopes a software upgrade on its computers and
ATM network will streamline operations and reduce hardware costs.
When installed by mid 2008 the bank’s upgraded computers will allow
centralised tracking and control of its countrywide ATM network.
“Such a central server setup will eliminate the need to have a teller
server in each branch,” said Ajith Wijayasundara, Commercial Bank’s head
of Information Technology.
Commercial Bank has already begun upgrading its software.
“By centrally managing the administration of teller functions, we will
be able to control and standardize the processes for each branch from
one main location,” he added.
Commercial Bank has 161 branches in Sri Lanka, and its long-term credit
has been rated AA+(lka) by Fitch Ratings.
The most important benefit of the upgrade, Wijesundara noted, would be
the reduction in hardware and corresponding support costs.
Fiserv CBS Worldwide, a division of Fortune 500 company Fiserv, will
provide the software solution to the bank.
Commercial Bank has used Fiserv’s software since 1993, and the planned
upgrade would be its third using the company’s products.
“The confidence that Commercial Bank of Ceylon continuously exhibits for
Fiserv CBS Worldwide solutions, people and support is a great reflection
of our strategic relationship with the bank,” said David
Hamilton-Matthews, managing director of Fiserv Asia-Pacific.