PSCU Financial Services announced that Tom Gandre brings his history of debit innovation to the newly created role of Chief Debit Officer effective immediately. Gandre oversees the cooperative’s debit services unit, which continues to report strong year-over-year growth in transactions, ATM placements and participation by new credit unions. PSCU Financial Services’ debit group currently services over 200 credit unions, 700 ATMs, and processes more than 7 million accounts that generate over 500 million transactions annually.
Prior to joining PSCU Financial Services, Gandre was First Data Corporation’s Senior Vice President of Product Development and Management. In that role Gandre was responsible for new development and ongoing product management for the Debit Services division, which included PIN and Signature debit products, Prepaid products, Fraud and Risk solutions, ATM products and the STAR Network.
“We value Gandre’s industry expertise and history of product innovation. We expect his guidance and leadership will enhance our best-in-class debit offering and help our cooperative capitalize on the projected growth in the debit market,” said David J. Serlo, President and CEO, PSCU Financial Services.
Gandre has more than 20 years of experience, including management positions in technology, project management, implementation and customer service. Gandre also worked for A.O. Smith, now called eFunds, where he held positions in technology and account management. He graduated from the University of Wisconsin with a degree in Management Information Systems.
About PSCU Financial Services
Based in St. Petersburg, Florida, PSCU Financial Services is the nation’s largest credit union service organization (CUSO) and serves more than 1,100 financial institutions nationwide. As a non-profit cooperative, the company is owned by more than 500 member credit unions representing over 11 million cardholder accounts and more than 470,000 online bill payment subscribers. Its Contact Center handles more than 12 million inquiries a year. PSCU Financial Services maintains an Eastern operations center in St. Petersburg, Florida, and a Western operations center based in Phoenix, Arizona. The cooperative’s wholly owned subsidiary, Digital Dialogue, operates two 24/7 call centers in Detroit, Mich., that specialize in member services, new member acquisition, cross-selling and automated lending solutions. Established in 1977, the company provides a broad array of cost-effective, high quality financial services that include credit, debit, ATM, prepaid bill payment and contact center solutions. PSCU Financial Services uniquely offers its members a full range of processing options, any combination from full service to in-house pass through processing for credit, debit and ATM transactions. As the leader in the credit union industry, the company offers gateway access to national and regional networks. It also provides full function ATM terminal driving services. For more information, visit the company’s Web site at www.pscufs.com.