GoldenGate Software Inc., a leading provider of high availability and
real-time data integration solutions, has announced that it is working
with Bankart , Slovenia’s leading payment processing organization.
GoldenGate is helping Bankart to improve the availability of its ATM and
bank card payment processing services by running on two -ÂÂActive/Active’
systems and providing real-time updates to both systems concurrently.
Running on HP NonStop servers, the GoldenGateÃÂ® solution enables the two
databases to remain consistent, so that in the event of an outage
occurring with one of the systems, the other will immediately support
all transactional payment processing until the original system comes
back online, with no loss of data or payment processing.
Bankart is owned by a number of Slovenian banks and runs a network of
ATMs in Slovenia on their behalf. The company also looks after credit
card transactions for these banks and helps to provide reports and
updates on payments to its customers. At the end of 2006 Bankart
controlled 14,351 POS terminals, or 50% of the Slovenian market. It also
controls around 50% of all credit payments made in the country. It
realized that with increased volumes of data, it needed to build
contingency into its system to provide continuous customer service,
through any planned or unplanned outage.
Gregor Pirc, IT Manager at Bankart, said: “We decided to take an
Active/Active system solution approach and run the two HP NonStop
servers concurrently. This would mean that one system would carry on
supporting transactions if the other had a planned or unplanned outage.
Having looked at possible solutions to facilitate this, our ISV partners
providing transaction processing software, recommended we deploy
GoldenGate, a best-of-breed solution, to move data transactions, in
real-time across the two active environments.”
In addition to the two Active/Active systems, the GoldenGate solutions
also provide real-time data to Bankart’s system monitoring solutions.
With this in place, Bankart’s IT team is automatically made aware of any
technical issues-such as if any ATM machine in the network stops
working, or payments are dropped by the ATM, or any of the other card
payments at point of sale (POS) systems supported by Bankart-enabling it
to rectify the problem quickly and help ensure that the reliability of
the system is maintained effectively. The GoldenGate solutions also
provide real-time transactional data feeds to Bankart’s proprietary back
office reporting system, run on the Microsoft SQL Server database; so
that reports of payments can be sent to member banks on a daily basis.
“We had been using GoldenGate for some time to highlight operational
issues in our ATM network and also to help our back office reporting.
With its real-time data integration capabilities, it provided the
functionality we needed to be able to execute effectively for our
customers,” said Pirc.
“Since this new system went live in September 2007, we have had no
system issues or performance problems,” he added. “We are delighted with
the support and scalability of the GoldenGate solution and the benefits
it has given us.”
Richard Dobber, Managing Director for EMEA at GoldenGate BV , said: “Our
technology can support a number of business processes and functions, and
provide high levels of system performance and reliability. In sectors
such as banking and finance, the availability of payment systems is
critical not only to the bank, but also the businesses that are its
clients and in turn to their customers. We are pleased that GoldenGate
has made such a contribution to Bankart and we look forward to helping
them in the future.”
Looking ahead, Bankart plans to use the GoldenGate solutions to enable
it to send SMS alerts to notify bank customers in real-time when money
is debited from their account via an ATM or a credit card transaction,
in order to help prevent fraud and additionally to help customers better
manage and monitor account balances.
“Using a proprietary application developed in-house and running on a SQL
Server platform, GoldenGate will help us to feed real-time data from our
transactional databases to mobile operators’ gateways. This in turn will
then be sent on to their customers’ phones when relevant transactions
take place,” said Pirc.
“GoldenGate is helping us maintain our current levels of service as well
as future services and ultimately will advance our market position,”
About GoldenGate Software
GoldenGate Software Inc. is the leader in transactional data management
(TDM) solutions for maximizing the performance, accessibility, and
availability of enterprise data. GoldenGate’s technology offerings
enable businesses to capture, route, transform, deliver, and verify
transactional data in real time across heterogeneous IT environments.
With more than 400 customers worldwide, GoldenGate is used to drive
solutions for critical initiatives in high availability, disaster
tolerance, and real-time data integration. Customers include Visa, Bank
of America, Sabre Holdings, Comcast, Federated Investors, Mayo
Foundation, UBS, and Overstock.com. GoldenGate broadens its global
market reach through key relationships with ISVs and systems integrators
including ACI Worldwide, Amdocs, Cerner, GE Healthcare, Ingres, Teradata
– a division of NCR, and others. A private company, GoldenGate is
headquartered in San Francisco and can be found on the web at
Bankart ( www.bankart.si ) is the leading processor for ATM and POS
transactions in the area since 1998 and has developed very powerful and
reliable environment to support the customers working with the best
partners like HP, ACI, GG, Hypercom, Verifone, Cisco, Mastercard, Visa