39% of SMBs, 25% of Consumers Seek m-Remote Deposit Capture
One in four of consumers and 39% of small businesses desire mobile
remote deposit capture, to allows an image of a check to
be deposited through a camera-equipped mobile phone. A niche product in
2010, small banks and credit unions are the first to offer mobile RDC to
identified trusted consumers as a way to retain customers and grow
without reliance on branches. Smartphones are a key factor in the adoption of
Mobile RDC, given consumers need access to the mobile web and the ability to
take a two-megapixel digital picture with their camera phone. This,
according to a new report from Javelin Strategy and Research, shows
mobile RDC can be an important element to stem customer
attrition or attract new customers without costly infrastructure;
more than one in four consumers who have been victims of ID
fraud has had their checking account number stolen. Financial institutions can
cut costs by offering the eight in ten of consumers who walked in to a
branch to make a deposit or withdraw cash in the last 90 days the
alternative to use their phone to make a deposit; about one in five of
smartphone owners use mobile banking on a daily basis â more than double
the rate for consumers who do not own a smartphone and four out of ten
tech-savvy consumers view mobile RDC technology as desirable.