Spain-based Santander has outlined plans to create around 400 call center jobs in the UK to support its growing customer base in Liverpool, Glasgow and Leicester. Santander embarked on the UK market in 2004 after buying Abbey but has recently exponentially as a direct result of the economic crisis with its takeover of Alliance & Leicester and Bradford & Bingley. With this, its customer base consists of over 25 million. This in response to poor customer service reviews by UK customers and a rash of complaints from customers who have encountered difficulties accessing accounts online.
The Vodafone Americas Foundation and mHealth Alliance are introducing the annual Vodafone Americas Foundation Wireless Innovation Project and mHealth Alliance Award competition to identify and support promising wireless-related technologies to address critical social issues around the globe. Proposals will be accepted from September 27, 2010 through December 15 with the final winners announced at the annual Global Philanthropy Forum in Redwood City, CA in April 2011. The Vodafone Americas Foundation Wireless Innovation Project(TM) will award $300,000, $200,000 and $100,000, to the first, second and third-place winners. Vodafone has long recognized that wireless technology has the potential to make the significant impacts in the world — particularly in developing countries.
Western Union global payment services has been granted license approvals from the Brazilian Central Bank to operate a commercial bank and foreign exchange brokerage firm. This allows Western Union to offer the Western Union “Money Transfer” services directly to consumers in Brazil and to introduce new financial services, including domestic money transfers, consumer bill payments and prepaid cards. Western Union has provided its international money-transfer service in Brazil since 1998, through its Agent network that currently includes nearly 6,000 bank and foreign exchange brokerage firm locations.
Cardlytics transaction marketing has partnered with Jwaala online banking and personal financial management solutions to offer transaction marketing rewards to Jwaalaâs credit unions. Jwaalaâs “Better Online Banking” solution is leveraged by more than 35 credit unions and will be the first concentrated portfolio of credit unions that Cardlytics adds to its substantial base of financial institutions providing rewards to its debit, credit and prepaid card holders. Cardlyticsâ transaction marketing platform enables credit unions to provide rich, targeted member rewards that are completely funded by local, regional and national retailers. Through its partnership with Jwaala, credit unions can offer relevant rewards based on individual behavior directly from their bank accounts, helping members save money on products normally purchased.
Masabi mobile ticketing technology for the transport sector has secured $2 million from m8 Capital mobile technology venture capital fund. This will support commercial deployments of Masabi’s mobile ticketing systems with rail companies and to expand operations into other geographies, especially its “Ticket Machine in your Pocket” technology, which allows secure, usable ticket purchase and display on the majority of common mobile phone handsets, as well as high-end smartphones. The company is already working with customers including Atos Origin and thetrainline.com, with the first consumer launches due in the coming months.
WISeKey and eight CGI members, including the GSMA Development Fund, a grant from The Bill and Melinda Gates Foundation, Western Union, MPower Ventures and Women’s World Banking, committed in 2008 to bring m-banking to millions of people. With this, WISeKey is offering a platform to enable anyone with a mobile phone to carry out transactions, even if they don’t have a bank account, based on WISeKey technology. THe mBanking solution allows financial institutions, mobile operators, e-commerce and catalog retailers to provide customers with universally trusted services through the most common and secure channels. It can either be deployed quickly by organizations through S-as-S or the full platform can be installed on customer premises on iPhone, Blackberry, Samsung, Ericsson, Nokia and any J2ME capable phone.
Evolis plastic card personalization is introducing its ultrahigh-frequency (UHF) Gen 2 RFID encoding option within its Pebble and Dualys card printers. This integrating of UHF Gen 2 encoders to its Pebble and Dualys single and dual-sided models allows organizations to implement efficient yet secure identification and access control RFID systems. The Gen 2 UHF RFID technology brings security, speed and convenience to any identification process. Gen 2 ID cards offer a wider read range and allow multiple card reads at the same time. Extremely secure, Gen 2 is an internationally recognized standard that allows for significant flexibility in many applications when integrated in an Evolis card printer.
CashStar co-founder and CEO David Stone will discuss how retailers can open new marketing channels with digital gift cards during the highly popular â40+ Things You Can Do to Make More Money Next Weekâ session at the 2010 Shop.org Annual Summit in Dallas, TX. The Shop.org Annual Summit is an educational and networking event for online and multichannel retailers featuring the industryâs most prominent and innovative thought leaders. CashStar is a digital gifting and incentives partner for retailers nationwide with a powerful platform to deliver retailers high-margin sales, promote online and in-store traffic and encourages customer loyalty.
Transit riders in the Regional Transportation District (RTD) of Denver will now have access to more efficient and green advanced fare collection through Affiliated Computer Services. The City signed a four-year, $15 million contract with ACS to offer public transportation users smart cards free of charge and load them with a pre-paid amount. To conduct fare transactions, the user waves the smart card in front of a scanner when boarding for a contactless ticket entry. The smart card implementation is expected to begin in early to mid-2011 and will initially be installed in 350 buses serving approximately 10,000 riders in the Boulder, CO area. ACS will equip the RTD with processing and data collection equipment including smart card readers, wireless communications and central data processing equipment.
Since introduction, 5,100 business owners across the country have purchased and deployed the Heartland “E3” terminal. Protecting their users with end-to-end encryption, this marks the largest number of merchants in the United States actively using this technology to secure their transactions. The “E3” terminal protects users by ensuring analog data on the magnetic stripe never enters the acquiring payments system in clear-text digital form. It safeguards card account information from the moment of card swipe and through the processing network to protect cardholder data, making it useless to cyber criminals. In response, Heartland is set to further its footprint with the launch of its “E3” magnetic stripe reader (MSR) wedge for PC-based payment applications. Designed to protect cardholder data at the point of swipe before the data reaches potentially vulnerable PC-based applications, the ‘wedge’ encrypts sensitive cardholder data in a tamper-resistant security module (TRSM) with state-of-the-art Advanced Encryption Standard (AES), Identity-Based Encryption and physical protections compliant with the PCI PIN Transaction Security (PTS) 3.0 standards.
U.S. Bank’s FlexPerks Visa card program has now won a COLLOQUY Loyalty Award, which recognizes outstanding innovation in loyalty marketing. FlexPerks earned top honors in the Loyalty Innovation in Financial Services category for its pioneering approach to transitioning former U.S. Bank WorldPerks Visa customers to the new U.S. Bank FlexPerks Travel Rewards program. The inaugural COLLOQUY Awards honored the most innovative, customer-focused loyalty initiatives in North America. Award finalists were first chosen by loyalty marketing experts, with the final winners then chosen by COLLOQUY subscribers. U.S. Bank Retail Payment Solutions (RPS) offers credit, debit, and prepaid payment solutions to consumers and small businesses through U.S. Bank and in partnership with financial institutions, businesses, governments and employers.
Fortune and American Express OPEN have chosen ten female small-business entrepreneurs to join the annual Fortune Most Powerful Women Summit, to be held October 4-6. The ten women will join 400 of the world’s most influential women leaders in business, philanthropy, government, education and the arts for panel discussions, on-stage interviews and interactive sessions over the course of three days. Two of the Most Powerful Women Entrepreneurs will join a panel discussion about how the best and brightest build businesses. That session will include Tory Burch, Co-founder and Creative Director of Tory Burch, and Susan Sobbott, President, American Express OPEN. Fortune Assistant Managing Editor Leigh Gallagher will moderate. American Express OPEN is the Founding Partner of Fortune’s Most Powerful Women in Small Business Initiative.