American Express OPEN launched its “Business Gold Rewards Card,” offering double points for all spending on online marketing. With small businesses rapidly moving marketing dollars online, American Express is offering richer and more innovative ways to help them get more out of their investments. American Express’ Rewards programs, including the industry-leading Membership Rewards, are a featured benefit used by millions of American Express Cardmembers. The new card gives 3X points on airfare; 2X points on advertising, gas and shipping; and 1X points on everything else. The Marketing Suite includes “YourBuzz,” to help small businesses manage their online presence, learn what is being said about them and their competitors, and connect with customers in the places where they are most vocal”social media, “AdManager” for helping small businesses create, target and measure the results of their online advertising campaigns, and “SearchManager” online solution for managing paid search campaigns across all major search ad networks.
Fiserv enhanced its “Signature” bank platform for large to mid-tier U.S. financial institutions to provide solutions for banks to generate new sources of revenue and improve efficiency. With this, Commercial Lending in Signature 11.1 has expanded revenue generation capabilities at the commitment and origination level with new fee options. Also, Signature 11.1 introduces Single Customer View for Signature, a value-added banking service which utilizes service-oriented architecture (SOA) to integrate applications, streamline business processes and align IT. This enables financial institutions to achieve a consolidated view, at a summary level, of all customer accounts within a financial institution. Single Customer View is a key differentiator for financial institutions looking to provide a superior customer experience. Additionally, there is improved convenience for Fiserv-managed cardholder applications and data via Signature and Aperio from Fiserv and a new browser-based user interface (UI), with user-friendly Web page feel and adds significant value to users in terms of training, usability, security and product stability.
Doug Lambert joined GlobalCollect, General Manager North America to oversee all commercial aspects, cross functional staff matters, and operational business activities across the North American region. Bringing with him 20-years’ experience, Lambert joins GlobalCollect from Bank of America where he was most recently Senior Vice President & National Sales Executive.
Retail Decisions (ReD) payment fraud prevention and payment processing has been granted by the United States Court of Appeals for the Federal Circuit’s (“Federal Circuit”) affirmation of the Northern District of California’s its motion for summary judgment in its long-standing patent litigation with CyberSource Corp. This in response to CyberSource having alleged the ReD “Shield” fraud detection product offered by ReD infringed the ‘154 patent. The patent relates to processes for detecting fraud in credit card transactions while the decision was reached based on unpatentable abstract ideas.
Fico released its “Model Builder 7.2,” allowing analytic developers to rapidly discover, design and deploy predictive analytics for high-volume decisions. This includes new capabilities to develop and deploy optimised suites of segmented ensemble models. These advancements enable companies to improve the productivity of analytic staff, make more profitable decisions based on more precise risk estimates and ultimately shorten time to value and increase return on investment. The FICO “Model Builder 7.2” automates the discovery of optimal segmentation schemes and accelerating the refinement of subpopulation models to compare different ways of segmenting the population. It features a revamped segmentation discovery algorithm that improves runtime, scalability and accuracy, while giving analysts unprecedented control to manage and direct their search for the most powerful segmentation scheme.
Fiserv enhanced its “Signature” bank platform for large to mid-tier U.S. financial institutions. Offering solutions allowing banks to generate new sources of revenue and improve efficiency, the improvements include the opportunity to deploy an enterprise level pricing strategy for all account types, access to a single view of bank customers across channels and lines of business, and technology that expands revenue generation opportunities for commercial bankers. Signature 11.1 introduces Single Customer View for Signature, a value-added banking service which utilizes service-oriented architecture (SOA) to integrate applications, streamline business processes and align IT. Other enhancements in Signature 11.1 include convenient access to Fiserv-managed cardholder applications and data via Signature and AperioTM from Fiserv and a new browser-based user interface (UI).
American Express announced the impending launch of a new online travel solution designed for small businesses, powered by Rearden Commerce eCommerce platform company. This will help small firms benefit from best in class corporate negotiated rates for airfare, hotel and car rental provided by American Express Global Business Travel. Business owners will also have access to other features such as reporting capabilities, in-destination services, and the ability to set policy controls for employee business travel spending to control costs. And for the first time, small businesses will be afforded a holistic view of travel spend across their entire organization for company-wide travel expense visibility. With this, American Express OPEN Cardmembers will be able to use Membership Rewards currency when booking through the new portal, while also earning extra rewards points when they choose to purchase using their American Express card.
Samsung Electronics America announced its newest lines of monochrome laser, multifunction printers ideal for a variety of environments from the small-to-midsize business to the home office. The SCX-4729FD, wireless SCX-4729FW, ML-2955ND and wireless ML-2955DW offer sleek designs, eco-conscious options and features that increase performance and productivity. The multifunction SCX-4729FD, SCX-4729FW as well as the ML-2955ND and ML-2955DW single function printers provides ease of use with printer speeds up to 29 pages per minute (ppm), built-in duplexing and processor speeds of 533 megahertz (MHz). In addition, the SCX-4729FD and SCX-4729FW have increased functionality with built-in scan and fax functions, higher than industry average automatic document feeder (ADF) capabilities and a pop-up numeric keypad.
Fujitsu launched its “Retail Suite” unified solution for POS, retail data management and reporting, the management of customers, returns, and gift cards. Fujitsu Retail Suite version 4.2 increases support for global retailers, making it the perfect solution for companies that want to run the same system for every country in which they operate. The new version also delivers an enhanced view of customers across all selling channels, promoting greater customer satisfaction. Version 4.2 now features expanded configuration capabilities for ease of use, workflow and branding. For improved security, version 4.2 ofGlobalSTORE(R) software, the award-winning Fujitsu POS solution included in the Fujitsu Retail Suite, has achieved PA-DSS 1.2 certification from the PCI Security Standards Council, which will help retailers to ensure high levels of payment card data security across the global, multi-channel retail environment. Version 4.2 of the Fujitsu Retail Suite adds support for Windows(R) 7 desktop and SQL 2008 R2, also includes Country Packs, a variety of services that simplify entry into countries beyond the U.S. Supported by a worldwide Fujitsu presence and extensive knowledge of retailing, Fujitsu Retail Suite 4.2 Country Packs make it easier to open new stores in new countries by providing language translations as well as country-specific currency, tax and measurement control and management.
Paul Bridgewater has appointed group executive, global product, with TSYS. A 23-year veteran of the payments and financial services industry, Bridgewater served as senior VP, payments, with Digital River, managing all aspects of its multi-million dollar internal payment services business unit. Bridgewater’s additional responsibilities at Digital River included product management and roadmap execution, third-party payment vendor relationships, payment services strategy, and real-time fraud and risk mitigation for its external payment services business. He also brings international payments experience from Citibank International, NatWest Bank, PLC, and Anker Data Systems.
Alaric International forged agreements with Cuscal transactional and wholesale financial services provider to the mutual and independent banking sector. To improve transaction capabilities for its customers, Cuscal is migrating to an intelligent in-house payments model and has selected Alaric International, a leading supplier of advanced technology payments products and services. The full deployment of Alaric’s services to Cuscal, which commenced in December 2010, comprises two world leading applications – the Authentic payments platform and Fractals, an advanced fraud detection engine. Focused on uniting payments processing with fraud detection, Alaric will allow Cuscal customers to compete more effectively with major banks in the fast moving Australian payments industry. Authentic is being used to drive the Cuscal-owned ATMs within the RediATM national ATM network, issue and authorise a large portfolio of scheme and proprietary debit cards, provide back office integration to a large number of banking host systems, connect to the card schemes and into the rest of the Australian payments landscape.