Technology and convenience has now made its way to the dining tables at Chili’s throughout Indiana with the addition of Ziosk touchscreens.
The Ziosk (rhymes with kiosk) was created by TableTop Media to alleviate the biggest complaint from guests in restaurants – not being able to pay their checks and leave when they are ready. It is the first digital entertainment and pay-at-the-table device for the casual dining restaurant market. A Ziosk resides on each table and enables guests to see featured items, play games, watch movie trailers, sign up for e-clubs, order desserts, take surveys and pay on demand when they are ready to depart.
Through its pay-at-the-table functionality, the Ziosk eliminates the frustration of waiting for a busy server. Guests can view and pay their checks at their convenience with credit, debit and gift card payment options. The Ziosk also offers guests the flexibility of splitting the check and auto-calculating the tip.
Guests can feel that their payment information is secure when paying on the Ziosk because their credit card never leaves their hand. Jack Baum, TableTop Media Chairman said, “67% of credit card theft takes place in restaurants, but paying on the Ziosk eliminates that security risk like other card readers have done at grocery stores, gas stations and virtually every other industry with credit card payment.”
Making the time between ordering and eating pass quickly is another benefit of Ziosk. Guests barely realize they’ve been waiting for their food when they are interacting with activities such as watching movie trailers, getting show times and tickets for nearby theaters, playing games, taking quizzes, and watching cartoons and reading USA Today.
“Having the Ziosk on our tables has been a win for the guests and a win for us. Guests love to be able to pay their checks when they are ready and have entertainment on the table during their visit,” said Mike Bova, Executive Vice President of Operations, ERJ Dining, LLC. – Chili’s largest franchisee.
Ziosk can be found in the three Indianapolis locations of Chili’s as well as the restaurants in Columbus, Seymour, Bloomington, Franklin, Greensburg, Greenwood, Kokomo, Martinsville, Muncie, Noblesville, Plainfield, Richmond, Carmel, Merrillville, Valparaiso and Dyer.
Ziosk is the first digital promotion and pay-at-the-table tablet touchscreen for brick and mortar environments, starting with the casual dining restaurant market. The technology, featuring a 7-inch touchscreen and credit card reader, resides on each table and enables the guests to see promotions, play games, view news, order food and beverages and ‘pay on demand’. With its interactive capabilities, the Ziosk creates a digital media platform for partners to create engaging experiences at the point of purchase. For more information, please visit http://www.facebook.com/theziosk.
ABOUT TABLETOP MEDIA
TableTop Media is a Dallas-based media company that created the Ziosk, the first digital promotion and pay-at-the-table touchscreen for the casual dining restaurant market and the Ziosk Media Network. Founded in 2008, TableTop Media is the recipient of the 2009 National Restaurant Association Technology Innovation Award, the 2010 Hospitality Technology Breakthrough Award and was named one of 100 Brilliant companies by Entrepreneur in 2011. For more information, please visit www.ziosk.com.
ABOUT ERJ DINING, LLC.
ERJ Dining, LLC headquartered in Louisville, Kentucky, is the largest franchisee of Chili’s Grill & Bar with 122 locations throughout the Midwest United States. Chili’s Bar is the flagship brand of Dallas-based Brinker International, Inc. (NYSE:EAT), a recognized leader in casual dining. For more information, please visit www.chilis.com.