“There are always a lot of very bright people in banking and bankcard,” notes Bob Hammer, CEO of R.K. Hammer. “That’s a good thing, since the competition for every new and existing customer’s business is world-class and relentless. Given the economy, growing regulatory oversight, the myriad choices for consumers today, and changing laws, we certainly…
Visa Signature account holders can now speed through airport security through its CLEAR biometric identity service partnership. Visa Signature account holders can enroll to receive discounted pricing on CLEAR membership with a six-month free trial plus $60 off the annual renewal rate of $179. CLEAR’s rapid identity technology brings speed, predictability and service back to travel. CLEAR’s kiosks and lanes are currently operational in San Francisco, Dallas-Fort Worth, Orlando, Denver, and Westchester County. Passengers access members-only lanes at security checkpoints where they verify their identity using biometrics, fingerprint or iris image.
Fiserv financial services technology solutions partnered ChannelNet multichannel marketing solutions to create an improved “LoanLink” consumer-facing online channel. With this, users can quickly roll-out robust self-service websites for their borrowers, implementing “LoanServ” from Fiserv- a real-time servicing solution that streamlines processes for all retail loans. The “LoanLink” solution is built on ChannelNet’s patented and scalable SiteBuilder software, and provides lenders with the ability to rapidly launch customized websites. Each SiteBuilder website comes with powerful administration features, personalization capabilities and content management tools for the financial institution. It provides additional self-service features and intuitive account management tools, such as the ability to make payments online, receive loan payoff information, view transaction history and update personal and financial information related to their loans.
Citi has expanded its CitiDirect Banking Evolution (BESM) service to over 70 countries with a client-friendly upgrade that provides enhanced feature functionality and client service experience. CitiDirect BE, the evolution of the award-winning CitiDirect Online Banking platform (CitiDirect), represents a multi-year investment and delivers a new client experience with a contemporary design, enhanced navigation and optimized user interface. This includes new portal and single point of entry with enhanced self-service tools and analytics applications, a simple upgrade from CitiDirect to CitiDirect BE that eliminates the need for complex and disruptive migrations and electronic bank account management (eBAM) and digital identity services.
Leaf tablets specifically designed for commerce announced its “Leaf for Quick Serve” to provide solutions for common challenges in the quick service restaurant (QSR) industry that make it easier for owners to run and grow their business. Leaf for Quick Serve gives restaurant owners a cost-effective alternative to legacy cash registers with a tablet that increases visibility into their business through sophisticated, user-friendly analytics and an improved customer experience. Running on Leaf’s built-for-business POS tablet, the LeafPresenter, which already includes features such as modifiers, printer routing, kitchen notes, check splitting by item or amount, consumer ratings and text-based receipts, Leaf for Quick Serve introduces brand new functionality built specifically for QSRs.
Fiserv financial services technology solutions announced that Heritage Financial Corporation selected its “DNA account processing platform from Open Solutions. To better serve the customers of Heritage Bank and Central Valley Bank. The $1.3 billion asset holding company cited the platform’s state-of-the-art technology, flexible architecture and strong commercial capabilities as key factors in the decision. DNA is the first open, relationship-centered core banking platform built for global collaboration. The platform employs a real-time, relational data model designed around the person, not the transaction, so that Heritage Bank staff can securely view complete profiles of their retail and commercial customers by person, product or account. The bank also gains a single loan system for consolidated commercial, mortgage and consumer servicing with the ability to implement master line processing.
MoneyGram announced secondary schools across England and Wales now have the opportunity to spend a day training with former England cricket captain Alec Stewart at the Edgbaston Cricket Ground in Birmingham. With this, physical education teachers will need to submit a 500-word creative essay at moneygram.com/cricket explaining why their school should be given this great opportunity. Four schools will be selected as finalists to compete for the Champions Trophy. Stewart will visit the four finalists, giving students the opportunity to interact with him, take pictures and request autographs.
Elavon global payments provider partnered Banco Santander in a JV. Establishing Santander Elavon Merchant Services, 51% of which will belong to Elavon and the remaining 49% to Santander, the partnership teams will provide service, support and innovative solutions informed by voice of the customer and designed to enable commerce for businesses of all sizes. This ultimately extends an existing relationship between Elavon and Santander dating from 2003 when the companies launched foreign currency payment services for Spanish retailers.