American Express announced the promotion of Edward P. Gilligan to president, having served as vice chairman since 2007. He was previously named head of a Business-to-Business, responsible for the company’s relationships with merchants, corporations and bank partners globally. Having joined AmEx in 1980, Gilligan has led several different American Express businesses earlier in his career. In 1995, he was named business unit president of Commercial Card and Business Travel for the United States. He was named group president in 2002, overseeing the International Consumer Card business and the company’s global portfolio of Payment and Travel Services for corporate clients.
Global Payout is launching its newly designed MoneyTrac Consolidated Payment Gateway through its licensing agreement with Intradata Solutions. Implementation allows companies to load online accounts with payroll, commissions or rebates for U.S. and international accountholders. Initially developed as a banking platform for several Fortune 500 corporations, the Payment Gateway will be able to easily access online accounts, letting users choose how to access their funds through three transfer options. First, transfers can be made to their bank account. Second, accountholders can transfer funds to any credit or debit card, worldwide. And finally, accountholders can choose to gain immediate access to funds by loading to their domestic or international prepaid card that can be ordered directly from their online account.
Accenture (ACN) enhanced its Software solutions to help banks create stronger customer relationships through multichannel interactions and personalized offerings and increase internal efficiencies. Its new features on the Multichannel Platform 2.0 and Accenture Product and Fee Factory 2.0 software let banks offer customers choice in channel interactions, bring more visibility and efficiency to operational tasks and capitalize on customer relationships through personalized offerings. The Accenture Multichannel Platform 2.0 software allows banks to quickly develop and integrate new and existing customer channels, all at a reduced cost. It is designed to help banks improve customer experiences by offering integrated banking services accessible via the web and mobile devices, as well as through branches, call centers and ATMs.
Eagle Eye Solutions has patent rights covering EMV terminals that can be switched from transacting card payments to redeeming vouchers and coupons according to Eagle Eye’s redemption processes. With over 40 top high street brands using our technology, delivering hundreds of thousands of secure redemptions in stores every month, Eagle Eye has now been granted corresponding patents in both Europe (EP1934964B1) and the United States (US8353451B2). This will also assist Eagle Eye EPOS technology partners to standardise their global EMV product features, in this case to enable voucher redemption via keyed entry and / or NFC, an increasingly significant point with the EMV liability shift for POS devices due in October 2015.
Discover card sits atop the credit card industry in customer brand loyalty for the 17th consecutive year, according to the Brand Keys Customer Loyalty Engagement Index. The Brand Keys research found that emotional engagement is the dominant driver of purchase decisions and brand loyalty. Increasing amounts of advertisements via internet, price promotions and discounting have triggered a tipping point in the brand world where consumers have began to use their emotional connection with a brand as a key factor in their buying decisions.
Pay.On AG Web-based payment infrastructure services and iyzi Payments inked a strategic partnership, whereby iyzi Payments is using Pay.On’s platforms to start the first full-service payment provider in Turkey. In addition, iyzi Payments is using PAY.ON’s latest services to integrate online shops to their system within minutes, including activation of payment methods. In return, PAY.ON benefits from direct access to the Turkish market. Both companies are thereby creating new impetus for further growth. iyzi Payments now offers the quickest and simplest way of accepting online payments for Turkish online shops and service providers. iyzico also impresses with a quick onboarding process and a highly transparent pricing model.
NCR has been awarded a five-year technology service agreement from People’s Bank of China (PBOC) Shanghai Automatic Clearing Centre. NCR will provide on-site technical support and maintenance services for the Centre’s intra-city clearing systems, ensuring it can accurately and timely complete the average daily clearing of 100,000 cheques. The centre is installed with five units of NCR E1700 imaging transports for intra-city cheque clearing; another two units of NCR iTRAN™ ImageTrac ®III color imaging transports are used for cheque inward service for commercial banks and multi-size voucher processing. NCR will provide professional technical on-site support during the daily clearing hours as well as a 24-hour hardware replacement should there be a hardware issue.