Credit card advisory firm R.K. Hammer has released their findings for card industry attrition and recent trends in this important metric. The R.K. Hammer model shows an average 12% “gross” attrition rate for prime card issuers for 2012, down from 14% for 2011. Gross attrition is defined as the percentage of issuers’ total number of…
Western Union global payment services announced users of Sprint prepaid brands Boost Mobile and Virgin Mobile USA now have access to Western Union® mobile money transfer services. Sprint’s Boost Mobile and Virgin Mobile customers can initiate a Western Union Money Transfer® transaction directly from the Money Center within the Boost Zone and Virgin Zone portals on their mobile phones. Western Union mobile money transfer services available through Boost Zone and Virgin Zone are enabled for select Android®-powered smartphones. After registering on Boost Zone or Virgin Zone, consumers can send money to the global Western Union agent network in 200 countries and territories worldwide.
SugarCRM, the company that makes every user a customer expert, today announced that it has integrated with Google’s new “Conversion Import” feature. With this new capability, organizations can track when clicks on Google AdWords ads result in sales or leads in the offline world. Google’s new “Conversion Import” feature, fully supported by Sugar, enables organizations and their users to measure how online leads convert into offline sales.
Braintree TaskRabbit and Uber enhanced its payment platform with additional fraud protection for its merchants that leverages the purchasing behavior across a large network of online and mobile companies. Now all Braintree merchants, from startups to enterprises, benefit from this powerful network effect that shields them from a variety of threats, reducing the risk of fraudulent activity and losses to their business. Braintree creates rules that take into account hundreds of variables across the network for merchants to apply to their business. Braintree goes beyond looking at a customer’s purchase behavior at a single merchant by analyzing purchasing behavior across a large number of merchants. With these insights, Braintree can accurately recognize fraud and take appropriate actions.
Fiserv announced that Black Hills Federal Credit Union of South Dakota enlisted its “Corillian Online” and “Mobiliti” digital banking services as part of an overhaul of its digital brand, including its website and online and mobile banking capabilities. This includes the integrated capabilities with bill presentment and payment through “CheckFree RXP” and person-to-person payments through Popmoney from Fiserv. According to the credit union, the new online capabilities have already been well received. In the first 90 days following the launch, more than 1,600 new users enrolled in online banking, and more than half of those also began using online bill pay. Black Hills deployed Campaign Manager from Fiserv to build and execute online marketing campaigns specifically tailored to each individual’s financial needs.
IPayments Forum (IPF) and the ATM Industry Association (ATMIA) jointly announced the formation of the Integrated Payments Alliance, formerly known as the ATM Acquirers Alliance. Cash advocacy will be a central focus of the Integrated Payments framework. ATMIA and the Integrated Payments Alliance will soon publish new best practices forCardless ATM Transactions. The organization is assembling a white paper for the new Alliance which builds a futurological model for the former’s concept of intermodal currency which is soon to dominate the future of payments and money.
ROAM an Ingenico mcommerce platform announced that Cynergy Data payment services deployed its white-label solution to power its new Vwalaa! mPay offering. Cynergy Data leveraged ROAM’s core platform components – the G4X secure mobile card reader, the ROAMpay™ X4 application and the myROAM management portal – to launch the Vwalaa! Mobile Pay brand in less than four months. Because Cynergy Data is first to the U.S. market with the new version of ROAMpay X4, it is currently the only U.S. acquirer to offer game-changing features such as offline processing, configurable inventory management, previous purchase recognition and personalized receipts.
NCR Corporation announced Boston Market started deploying NCR “RealPOS 72XRT” in all of its over 460 locations. The POS technology allows Boston Market long-term reliability, due to its rugged construction and processing power. RealPOS 72XRT continues NCR’s leadership in high-performance POS systems. Built with Intel(R) processors inside and featuring Intel(R) Active Management Technology (Intel(R) AMT), the 72XRT provides more intelligent processing power to drive new applications, remote manageability and enhanced security to deliver value and create a competitive advantage for Boston Market.