Syntec and WorldPay have inked a global partnership to enable businesses to accept telephone card payments. The joint offering has already been deployed by Miele, a leading premium domestic and commercial appliances manufacturer.
CardEasy ‘keypad payment by phone’ reduces business operating costs by enabling phone card payment acceptance without the sensitive card information being visible to call center agents, or audible via call recordings. The customer enters their card numbers using their phone keypad and the information is sent via the CardEasy system to Worldpay for secure payment processing.
The card details bypass the sales agent, providing customers with peace of mind and allowing businesses to remain PCI DSS-compliant when taking card payments by phone.
Syntec says EasyPay offers a secure transaction service while removing the need for call centers to have onerous annual PCI audits. It also maintains customer service while de-scoping from large sections of PCI DSS regulations which otherwise require significant cost and effort to satisfy.
Syntec is an independent provider of network, telecommunications and cloud contact centre management services for businesses, government, service providers and resellers. Worldpay’s secure gateways can process more than 200 transactions per second.
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