Boubyan Bank has launched its “Mini Bank” concept for the first time in Kuwait. The Mini Bank is powered by NCR Interactive Teller, which enables Boubyan’s centrally located video tellers to remotely deliver 95% of the teller services typically available at a traditional branch, across expanded hours and location.
The Mini Bank concept is opening at the Kuwait International Airport in November, giving Boubyan customers access to their banking needs on the go. The small branch footprint concept opens up new opportunities for the bank, giving it an innovative approach to expanding its presence to customers in new locations where it could not previously have justified a full-size branch.
NCR Interactive Teller is ATM-based technology that not only lets people talk to live remote teller, but also gives the teller remote control over the machine to conduct transactions, such as cash deposit and dispense with specific denominations, transfer between accounts, as well as cash or cheque acceptance without a card.
The NCR Interactive Teller Machine is equipped with a UV-enabled civil ID scanner and signature pad in order to identify the consumers, authenticate them, and request their approval to conduct transactions, in addition to the traditional card and pin authentication method.
NCR enables more than 485 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small busine