Discover has launched a new cardholders feature that acts like an on/off switch to stop new purchases on their accounts, from a mobile device, online or over the phone. The new innovative Freeze It feature adds another layer of protection to Discover’s continued efforts to increase cardmember security and help prevent fraud.
Discover is the only major credit card issuer to provide this free feature on mobile and online. If cardmembers believe their credit cards are permanently lost or stolen, they can call Discover and receive a new card and account number.
Main features of Freeze It:
• Provides an on/off switch for new purchases, cash advances and balance transfers on a card
• Can be easily activated from a mobile device, online or by calling 1-800-DISCOVER
• Sends alerts to cardmembers if a transaction is declined while their accounts are frozen
• Allows some account activity to continue such as bills marked as recurring by the merchants, returns, rewards redemptions, etc.
• Does not apply to Discover business cards
Freeze It joins a wide arsenal of security features for Discover cardmembers, including 24/7 monitoring of every Discover card purchase for every customer, new chip technology that makes it extremely difficult for fraudsters to counterfeit a Discover card, available email and text alerts when a purchase is made over a cardmember-selected threshold and our $0 Fraud Liability Guarantee so cardmembers never have to worry about being responsible for unauthorized purchases on their Discover cards.
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