EVO Payments and Boomtown, a San Francisco based provider of on-demand tech support for small to medium-sized businesses (SMB), inked a partnership that will provide push button IT support for POS developers and their SMB customers.
Through the partnership, Independent Software Vendors (ISVs) who integrate with the EVO Snap* platform will gain access to a full spectrum of on-demand deployment and IT support services for their customers through Boomtown’s nationwide support network.
By partnering with Boomtown, EVO is able to combine its suite of world-class merchant acquiring and processing solutions with on-demand support – enabling qualified ISV partners to provide scalable and highly valuable IT and business operations support to shared SMB customers. Through their next gen support technology Boomtown provides 24/7 remote troubleshooting – from hardware installations and network setup to ongoing monitoring – and onsite support services through its brigade of highly trained technicians.
EVO has launched the partnership program with its own mobile POS solution, Snap* mobile – offering free remote tech support from Boomtown to qualified merchants.
As the integrated payments division for EVO Payments International, EVO Snap* simplifies in-store, online and mobile payments – making payments a Snap* for software companies and merchants. EVO Snap* is a one-stop shop for application integration, merchant underwriting and payment processing. EVO Snap offers single-integration access to omni-channel payment processing through one API and can instantly decision, board and activate merchants.
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