The largest food retailer in Russia with 10,000 stores, has chosen NCR SelfServ Self-Checkout following a five-way competitive bid.
NCR and Magnit have teamed. NCR partnered with Shtrikh to embed the fiscal receipting in its self-checkout solutions, while New Vision supported the integration with the existing Magnit infrastructure.
Magnit retail chain is the leading food retailer in Russia with over 10,000 stores in 2,180 cities across the Russian Federation. The company wants to improve consumer satisfaction with their offering of high-quality convenience goods at reasonable prices. In order to improve service in stores and convenience of its customers, Magnit uses innovative technology. Installing self-checkout solutions in 40 hypermarkets will be the first stage of NCR’s and Magnit’s cooperation.
During the testing phase NCR demonstrated how to deploy self-checkout successfully in two very different Magnit supermarkets: One in the company’s hometown Krasnodar, a regional capital with more than 800.000 citizens, and one in Tuapse, holiday resort on the Black Sea with a population of less than 100,000 inhabitants.
NCR provides a variety of retail solutions and services, and has supported Magnit in determining the ideal configuration and layout of self-checkouts. Especially since the findings of a recent NPD global study commissioned by NCR revealed that 85 percent of Russian customers believe that retailers who offer self-checkout provide better customer service. NCR is known for its best in class practices and its focus on providing trainings in order to exceed targets set for self service solutions utility capabilities.
NCR enables nearly 550 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business.
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