Entrust Datacard has introduced Datacard Adaptive Issuance Remote Monitoring and Management Software, the first-ever intelligent command center that enables banks and credit unions to easily manage their entire fleet of in-branch instant card issuance devices from a single web-based dashboard.
Traditional approaches to managing card issuance devices, such as email and phone calls between branches, can be costly, time-consuming and delay needed service. As financial institutions face increasing market competition, they need flexible, scalable software to address evolving customer demands in a streamlined way. Remote Monitoring and Management software, part of the Datacard® Adaptive IssuanceTM product suite, addresses these challenges by offering:
• A simplified, single dashboard. Remote Monitoring and Management software automatically collects information from an entire fleet of issuance devices and presents data on error codes, maintenance updates and supply needs on a single, intuitive dashboard. This real-time snapshot enables managers to quickly identify and resolve issues remotely for individual devices, specific device groups or fleet-wide.
• Flexibility and scalability to support organizations of all sizes. Remote Monitoring and Management software can support small financial institutions with just a few branch locations as well as the complex needs of regional and multinational banks. Managers can integrate Remote Monitoring and Management software with legacy or proprietary user interfaces and easily add functionality as their issuance program expands.
• Increased security and operational efficiency. The Remote Monitoring and Management software dashboard provides a real-time view into the status and location of each card issuance device, enhancing security while reducing costs and downtime by enabling managers to automate both supply replenishment and service calls linked to specific error codes.
• Data-driven insights for decision-makers. Managers can analyze data from the Remote Monitoring and Management software dashboard to identify high- and low-performing branches to inform sales and marketing decisions related to in-branch issuance programs.
For data, background and forecasts on Entrust Datacard: Search CardWeb.com’s CardFlash® Library of more than 58,000 archived articles; Access CardWeb.com’s CardData® for current and historical Performance, Portfolios, Profiles, etc. Visit RAM Research® (ramresearch.com) for quarterly and annual forecasts covering more than 150 metrics. [complimentary or deeply discounted access to CardWeb.com subscribers].
Additional database resources include CardWeb.com’s CardExecs® – comings & goings of payments movers & shakers; CardWeb.com’s CardWatch® – ears & eyes on marketing globally (57K items); and CardWeb.com’s CardPixes® – form & function of card design (7K items).