In today’s CardFlash News Que: NAB (award); MYCHECK (Twin Peaks); FISERV (PBC CU); and BLUESNAP (Sensibo).
NAB – North American Bancard’s customer service and mobile and tech support teams won the Best Help Desk/Tech Support Team Award. The award is from Interactive Intelligence, a global provider of enterprise-grade collaboration, communications and customer engagement software and cloud services to help customers improve service, increase productivity and reduce costs. The award was recently presented during the Interactive Intelligence Interactions 2015 Customer Appreciation Dinner in Indianapolis, Indiana.
MYCHECK – Twin Peaks, the ultimate sports lodge known for its made-from-scratch kitchen, rugged atmosphere, and ultimate sports viewing experience is partnering with MyCheck, a leading mobile payment technology platform, to provide new avenues for customer engagement via its own branded mobile payment app. The new Twin Peaks mobile app will allow customers to view, split and pay their bill from their phone using Apple Pay, PayPal, Google Wallet, debit or credit cards; order additional menu items.
FISERV – Fiserv announced PBC Credit Union has expanded its long-term relationship with Fiserv, upgrading its DataSafe® account processing platform and adding integrated digital solutions to enhance member services. The credit union added Mobiliti for mobile banking, Loancierge for Credit Unions for automated lending, Wisdo: Accounting for comprehensive accounting and Wisdom: 5300 Call Report Assistant for call report functionality.
BLUESNAP – Global payment gateway BlueSnap announced Sensibo, maker of a smart air conditioning system, has chosen BlueSnap to process eCommerce payments globally. In the first month with BlueSnap, Sensibo has already accepted orders from customers in 35 countries.