The newest full-fledged Islamic bank in Oman – became, the first bank in the Sultanate to introduce NCR Interactive Teller, from NCR.
alizz islamic bank is one of the first dedicated Islamic banks in Oman.
Built on sleek, modern hardware with an interactive touchscreen, this new software-based technology allows a live teller to take remote control of an ATM to assist customers with up to 95 percent of transactions typically completed by tellers inside a branch.
The Interactive Teller is located at the Muscat Grand Mall.
The Interactive Teller provides the customer with enough privacy so other visitors in the mall cannot see the screen. In addition, Interactive Teller helps with private conversation by using a handset.
With the Interactive Teller, alizz islamic bank customers can complete more than 95 percent of typical branch transactions right at the ATM with the assistance of a live, remote teller. The Interactive Teller allows the alizz islamic bank customers to execute all branch banking features such as cash withdrawals above the daily limit, cash deposits, cheque deposit, cheque encashment, credit card payments, and money transfers.
The Interactive Teller offers more services than can be conducted on an ATM or other self-service devices. For instance, customers can perform secure transactions without using a traditional ATM card and, like branch tellers, remote tellers can provide customers access to cash in their accounts in amounts over the standard ATM daily cash withdrawal limits.
The new Interactive Teller deployed by alizz islamic bank in the Muscat Grand Mall, will offer teller services nearly around the clock – from 10am to 10pm seven days a week.
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