U.S. Bank, the fifth largest U.S.bank, has selected Biller Advantage from Fiserv, which enables the bank’s business customers to provide electronic billing, presentment and payment (EBPP) options to their customers.
Biller Advantage is a cost effective, easily configurable solution that brings comprehensive EBPP capabilities to businesses that send 2,000 or more bills per month. Many of these EBPP capabilities have been available previously only to the largest billers in the country.
Using Biller Advantage, businesses can present electronic bills (e-bills) to customers at the business’s website or through the more than 4,000 financial institutions that are part of the eBill Distribution™ network from Fiserv. Electronic payments are accepted through a variety of channels including online, mobile, automated phone system (IVR) and customer assisted phone system (CSR).
By making it convenient for customers to view and pay their bills in their preferred channel, businesses can benefit from increased customer satisfaction as well as reduced reliance on paper checks and lower postage costs. U.S. Bank will have access to reseller and consumer adoption tools to assist businesses in driving end user adoption.
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