CardWeb.com’s CardData database of Company Profiles today features First American Payment Systems.
First American Payment Systems (FAPS) is ranked as one of the top privately-owned merchant acquirers in the United States, and is one of the only merchant acquirers in the industry to truly own and operate all of our core products and services.
First American was founded in Palm Springs, CA in 1990. Three years later, Neil Randel, a veteran of the merchant services industry, invested in and relocated the small organization to Fort Worth, TX. Mr. Randel, now CEO, was growing increasingly uneasy with the state of the industry in the ’80s and ’90s. At that time, providing a suite of payment solutions to businesses required multiple third-party contracts and separate service centers”a structure that placed merchant service, and ultimately, satisfaction, in the hands of others. Mr. Randel envisioned his company providing a broad suite of solutions to businesses from a single source; and he began crafting First American in this image.
Over the next twenty years, Mr. Randel assembled payment solutions, through internal development and acquisition, to establish First American as THE single-source provider of payment solutions for small and mid-sized businesses. His vision is exemplified today with an in-house product and service suite, proprietary back-end settlement platform, and a full-service support center that services over 140,000 businesses throughout the United States.
First American’s family of companies include:
• iATS Payments – provides payment processing solutions to nonprofit organizations
• GoEmerchant – develops technology and products to facilitate payment processing
• Govolution – provides technology and services that enable government organizations to accept payments
Understanding that the needs of today’s businesses will continue to change, First American continues to bring new payment solutions to market in order to meet the needs of tomorrow’s businesses.
Chief Executive Officer
Neil Randel joined First American in 1993 and was named President and Chief Executive Officer in 1998. Under Mr. Randel’s leadership, First American has become one of the fastest-growing payment processors in the United States. Mr. Randel’s career began in the transaction processing industry almost 30 years ago, as a merchant-level sales agent. In 1987, he founded National Merchant Services, an independent sales organization providing merchant services throughout Texas. Then in 1990, he created FirstNet Corporation, which provided credit card processing utilizing a nationwide sales force. Mr. Randel was named the southwest area Ernst & Young Entrepreneur of the Year in Business Services in 2004.
Executive Vice President & Chief Information Officer
Mike Lawrence joined First American in November 2006 as Senior Vice President and Chief Information Officer; in 2008, he was named Executive Vice President and Chief Information Officer. Prior to joining First American, he worked at Irving, Texas-based ACE Cash Express, Inc., where he rose through the ranks to serve as Vice President of Retail Store Systems. Previously, he was the Director of Applications Development/Systems Integration at American Parts System, Inc., and a Systems Engineer for the transportation division and plant automation division of EDS Corporation. Mr. Lawrence received both a Bachelor of Business Administration degree, with an emphasis in Information Systems Management, and a Master of Business Administration degree, from Baylor University.
Debra A. Bradford
President & Chief Financial Officer
Debra Bradford joined First American as Senior Vice President and CFO in 2001; in 2004 she was appointed as Executive Vice President and Chief Operating Officer, and in 2008 she became President and Chief Financial Officer. Prior to joining the company, Ms. Bradford was Senior Vice President and CFO of ACE Cash Express, Inc. Previously, in a 15-year career with IPS Card Solutions (formerly NTS, Inc.), a division of First Data Corporation, she served in various positions including Chief Operating Officer. Ms. Bradford is a graduate of The University of Texas in Austin, a Certified Public Accountant, and a member of both the Texas Society of Certified Public Accountants and the Financial Executive Institute.