Industrial and Commercial Bank of China Zhongshan Branch (“ICBC Zongshan”) will expand its use of NCR APTRA OptiCash software to cover its entire network of 600 ATMs. ICBC Zhongshan commenced the pilot for NCR APTRA OptiCash service platform in January 2015.
The project’s initial phase, delivered in a cloud-based software environment, demonstrated a reduction in operation costs and cash inventory, as well as maintaining high ATM availability across the bank’s 200 off-site ATMs.
ICBC Zhongshan has achieved more than 20% cost savings on cash management services from January to April 2015 as compared to the same period last year.
Prior to the adoption of NCR cash management solutions, ICBC Zhongshan used to manage cash relying heavily on short-term data forecasts and the experiences of certain staff members to make daily cash replenishment visits. In the face of the ever-increasing transaction volume and the bank’s goal to improve precise management, ICBC Zhongshan turned to NCR APTRA OptiCash, a cash optimization solution that forecasts individual requirements for each cashpoint in the network. It analyses data directly from the ATM or from existing infrastructure sources to generate a forecast and cost optimized replenishment strategy for every cashpoint, taking into account cost factors, servicing constraints and capacities.
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