A new survey find 95% of Americans polled in the month of July admitted that they pay at least one bill through their computer or mobile device. Nearly 55% of those polled said they started paying online within the last five years.
The survey by American Consumer Credit Counseling also found just 6 percent of those surveyed at ConsumerCredit.com said they only pay bills by mail. And a large majority (77 percent) said they find it easier to pay and track bills if they do it digitally instead of through the mail. In addition, about two thirds – 66 percent of those polled say they have paid bills using automatic bill pay services.
The online poll was conducted by American Consumer Credit Counselling – a national nonprofit that helps consumers with financial education, budgeting, and debt management. A total of 306 budget-conscious consumers participated in the poll at ConsumerCredit.com.
With more digital and mobile options, the ACCC poll also shows the number of consumers paying bills online within the last year has spiked. A total of 48 percent of consumers are now paying more bills online than a year ago, the poll revealed. Almost 40 percent said they have paid with a mobile app or digital wallet such as PayPal, Apple Pay, Google Wallet and Venmo.
The most popular payments made online were for credit card payments, mobile phones, and rent or mortgage.
ACCC is a 501(c)3 organization that provides free credit counseling, bankruptcy counseling, and housing counseling to consumers nationwide in need of financial literacy education and money management.
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