Visa’s CyberSource has unveiled Decision Manager Replay, the industry’s first fraud tuning analytics tool which allows merchants to quickly analyze and adjust their online fraud management strategies.
With Decision Manager Replay, merchants can perform true “what if” fraud strategy analysis. For example, a merchant can take a batch of recent transactions and run them through the Decision Manager system, re-testing for fraud using more or less stringent risk levels. Through CyberSource’s rich fraud analytics, the system can reconfirm which transactions are fraudulent, and which ones may have been mistakenly flagged for fraud and denied, but were in fact valid. The analysis takes just a few minutes, enabling merchants to quickly adjust their systems to ensure they don’t continue to deny valid transactions or send onto fraud analysts for added review.
According to a 2015 CyberSource North American Fraud Benchmark Report, on average, 27 percent of online orders received by a merchant will be routed to fraud analysts for additional manual review. Of those, roughly 85 percent are ultimately deemed valid and accepted.
Available immediately, Decision Manager Replay is a new tool of Decision Manager, CyberSource’s flagship online fraud management platform for merchants. Decision Manager features the world’s largest fraud detection radar, which includes insights from more than 60 billion online and offline transactions processed annually by Visa and CyberSource.
Over 400,000 businesses worldwide use CyberSource and Authorize.Net brand solutions to process online payments, streamline fraud management, and simplify payment security.
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