ShopSocially and FSAstore.com have teamed to launch its FSA rewards program. Powered by ShopSocially, the program aims at offering loyalty awards to customers not just for purchases, but for all-round engagement.
Acquiring a new customer is only the first step. Converting the customer into a loyal, repeat customer is a challenge for most marketers. Traditional loyalty programs offer points and discounts to customers on just purchases. Often these programs fail to engage the customer and with time the customer’s engagement level with the brand reduces.
ShopSocially’s social loyalty program is a modern-day, 360 degree loyalty program that awards points to customers not just for purchases, but for non-purchase actions such as referring a friend, writing reviews, uploading a photo, subscribing to emails, connecting via Facebook, following on Instagram etc. Through higher engagement, this program can increase the lifetime value of a customer by 5X. ShopSocially’s customer loyalty program leads to a 26% uplift in repeat purchases and get an average of 24% year over year sales lift.
FSAstore.com has deployed ShopSocially’s customer loyalty program to enable its customers to earn points through site referrals, sharing content on their social media networks, subscribing to emails, encouraging reviews etc. Through these site interactions, customers gain points that enables them to redeem exclusive discounts to shop for FSA-eligible products online.
FSAstore.com was founded to make it simple and convenient to spend, manage, and use an FSA. FSAstore.com is the only e-commerce site stocked exclusively with FSA eligible products, eliminating any and all guesswork as to what is and is not FSA eligible. In addition to the 6,000 eligible products available, the site offers educational resources for FSA holders, including the most comprehensive Eligibility List in the industry and a Learning Center with answers to the most common FSA questions. FSAstore.com accepts all FSA and major credit cards, offers 24/7 customer service, two-day turnaround for all orders and free shipping on orders $50+ in the continental US .
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