USAePay has partnered with DemandVoice to offer merchants a Certified Level 1 PCI compliant phone payment method. This partnership will integrate DemandVoice’s premier product, PayItByPhone, which securely collects payments any time, on any phone, and in any language.
DemandVoice is a hosted telephone application provider that brings the power and flexibility of web services to Interactive Voice Response (IVR) technology. IVR is now empowered to do more than provide audio menus; DemandVoice’s telephony products access web services to automate common human/data interactions, bringing compliant and cost reducing solutions to numerous customer facing business scenarios.
The popularity of web and smartphone applications sometimes eclipses IVR in the media, but depending on the market, significant numbers of customers have been shown to prefer this method for paying bills. Merchants serving markets such as Healthcare, Utilities, Local Government, Loan payments, and Insurance, among others, have realized increased transactions and improved customer retention by offering IVR payment capabilities.
USAePay is an industry leading payment gateway offering channel friendly payment solutions based in Los Angeles, CA. USAePay takes pride in its high level security, making it a priority and ensuring transactions are processed securely. The industry leading payment gateway is one of the first to become Level-1 PCI Compliant, constantly developing ways to improve the service they offer to clients.
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